Veterans United Home Loans excels at customer service, and really streamlines and expedites the loan process to make things as easy as possible for its customers. They really put Veterans first. Since they made things so easy for our original home loan, we wanted to refinance with them as well. I would highly recommend Mariano Dowgaluk as the go-to Loan Specialist. He is always so patient and kind in explaining things that are difficult to understand. He is also very smart with numbers and is able to quickly provide loan estimates. We got our original home loan with Veterans United, and I was so impressed with Mariano's outstanding customer service skills, that when I was thinking about refinancing he was the first person I reached out to. Melody Tice, our Transaction Coordinator, was very helpful to us as well. She went above and beyond to help us. Thank you, Veterans United, Mariano, and Melody!
The whole Team approach was great. All of our questions were answered promptly. Ryan Madison was professional and encouraging. Arlem was also wonderful to work with.
This is my first-ever house and I thought I was going to be confused but Veterans United made it easy in the whole process. To all there THANKYOU and stay safe.
VETERANS UNITED IS THE PLACE
If you are a first time buyer or not. Veterans United treats you like family and is always a pleasure to work with. I recommend Veterans United to any veteran looking to buy a home. You will not go wrong!!
Very stressful time period, I provided everything that was asked of me in a very timely manner but that was not reciprocated to me!
Response from Veterans United
William, We wanted to let you know that our Client Advocate team is always here to discuss further on your loan process. The process can be stressful at times and we always strive to have a strong communication bridge to help alleviate this. We never want our clients to be stressed during the process but unfortunately, there may be outside factors. I encourage you to reach out to our client advocate desk to discuss further. We value information and feedback like this. Thank you and thank you for your service.
Thank you.
I really enjoyed VU’s online interface when it came to this process. It was really easy to upload any documents they needed and the team was really good at communicating with me. They have some awesome tools and resources. Their videos that walk you through every step were super helpful.
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I would recommend any and all Veterans looking to buy a property go through Veterans United home loans.
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