This would be a10 except for some errors that were made that drastically decreased the value of the loan proposition and that I had to point out myself more than once to get clarified. (Very specifically I'll say they were on the loan value sheet where my old loan was listed with escro payments and my new loan was listed without, giving me a false savings of nearly $500 a month with the new loan) When I clarified it the first time I was told the paperwork was correct but on the second go around I forced them to explain and they admitted their mistake and corrected it. There was also an error in paperwork signing that caused my loan payment to be delayed by a week due to a VU assigned technician.
Veterans United Home Loans has made Refinancing simple, just as they did our initial loan.
Amazing! Super easy and was pretty much flawless!
It was an absolute honor to work with jake Cowan. He was a professional and always kept my realtor and I in loop. Jake is an all around great guy and I hope he continues to help soldiers in the future.
Ashley and her team are some of the easiest people to work with to refi or finance a home. I highly recommend them since they are the experts in helping veterans get a home under VA.
We were originally told we would have to wait 1yr before purchasing but another lender but Veterans United had us where we needed to be within a week the team is great.
Excellent service and always friendly. Entire team was hard working since day 1. Couldn’t be more thankful!
The process was seamless using the technology of their online portal to submit documents. This is our second loan with Veteran’s United and we will be loyally coming back for our future home loan needs.
Veterans United has been so easy from start to finish. No hiccups or hidden fees!
Very accommodating and easy to work with. Was a great experience
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Experience first-hand why 336,000 homeowners give us a perfect score!
Very professional and informative concerning every stage of the process and made is feel like we were his only priority
My loan officer Cindy Tolster was extremely knowledgeable and instrumental from day one. She's a spectacular.
Thank you for everything!!!!
I think Veterans United Home Loans was amazing in working with them to buy our first home and then this refinance. I am so appreciative on how easy it is to apply and work through all the paperwork through VUHL. I have never had any issues and can always get through and the response time is within a day. I tell everyone I talk to about VUHL when they bring it up to me they want to buy a home. I will always be appreciative in all they do for us as veterans.
I feel that veterans home loans went above and beyond the call of duty.
Karol and her team were AMAZING!! The helped us through a difficult purchase situation that ended up falling through, and then went straight into helping us refinance our current home. We will be using them again in the Spring to purchase a new home. They made the process so easy!
