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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,168 reviews
617 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,168 unfiltered reviews

Starting on Page 7702 of 15,073. Return to Page 1

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

I would recommend Veterans United to potential veteran homebuyers 10 of 10 times. My loan specialist, Mitch Casteel, and his team provided constant checkups and excellent service. Interactions with my team alleviated those first-time buyer's jitters in 2019 and I was grateful to work with the same team for my refinancing in 2020. Shout out to Marty, Jess, Aaron, and all those associated for all the work they do. Thank you Veterans United!

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

4.5 out of 5 Stars

I loved my experience with Veterans United! I will never use another company again after their level of customer service! So professional and helpful.

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

I think the entire team was wonderful to work with and is a credit to their industry. Everyone was very helpful and patient through the process. When some things didn't work out or more information was needed they were quick to let me know. The entire process was low stress. The team was the definition of professional.

headshot image of Steve Gustafson

Loan Officer: Steve Gustafson

NMLS# 1599009

4.5 out of 5 Stars
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars

If your trying to buy a house and not sure how to start the process, I highly recommend Veterans United!

headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

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4.5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

3.5 out of 5 Stars
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars

Every step of the loan process was smooth and professional. I was informed of what was necessary to proceed at each step and was kept informed of what to expect next. I would highly recommend Veterans United to other veterans.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

Veteran's United helped me with every step along the path to finding and buying a home. Customer service was exceptional, everyone involved from beginning to end was very helpful and made the process easy. Highly recommend to veterans looking to purchase a home.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

3.5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars

The whole team work expeditiously to meet the necessary pending deadline that would have left me on the street.

headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

4.5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Will McCullah

Loan Officer: Will McCullah

NMLS# 42406

Ready to see for yourself?

Experience first-hand why 359,604 homeowners give us a perfect score!

Check My Eligibility
4 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Veterans United is wonderful to work with. Each Loan Specialist communicates well and makes this process as easy as possible. They really do care for our Veterans.

headshot image of Nate Bitner

Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

will recommened to friends

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

I had just recently retired and didn't have all my retirement documents yet. Kelsey and the team at VU still made our dream home happen. I don't believe that any other company would have gone out of their way to make our mortgage possible like VU. THANK YOU!

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars

Prior to Veterans United I had looked into USAA for their VA loan program but did not receive the same type of help that I received with Veterans United! Outstanding team effort from start to finish!

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars

Will recommend to any Veteran looking to buy a house. Easy process.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars

Although it seemed as if the paperwork would never end, it did, and we were guided through it all by our loan specialist, Nicole Viar.

headshot image of Nicole Viar

Loan Officer: Nicole Viar

NMLS# 1190796

5 out of 5 Stars
headshot image of Jake Ferguson

Loan Officer: Jake Ferguson

NMLS# 1993204

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