Veterans United does not have the veterans in there best interest this company is primarily interested in commissions through out the process there where major break downs in communication both verbally and electronically. Had I not called everyday to constantly check in then I would be hit with unforeseen surprises around every corner. Veterans United made the most horrible experience in my life to purchase home with there constantly yo yoing with improper information or lack of information. In the near future I will go out of my way to use Credit Union. I would never want another veteran to experience what I went through. In no way has Veterans United made my home buying experience happy or joy full. I have had better experience in overseas deployments than this experience. Will never use Veterans United again. Trust me a cutting board and T-shirt does not cover the hell they put me through.
Response from Veterans United
Michael, I am terribly sorry to hear your recent home purchase was not a joyful experience for you. In addition to assisting Veterans in using their VA home loan benefit, we also strive to provide an exceptional experience while doing so. Our management team will be reviewing the circumstances as they relate to your purchase in hopes to identify and correct any issues from continuing. If you have any additional details you would like to share, please contact our Client Advocate team.
Highly recommend!
If i could do it all over again, I would but only if i could get the same awesome team. I would like everyone that's reading this to know that I'm an official home owner thanks to Veterans United and this experience is one of the highlights of my whole existence. Everything that i have ever done in my life has led me to this point and Veterans United solidified that all the hard work was worth it.
I can’t say enough about what a great experience I had throughout the process. Everyone was helpful and made the process go so smoothly. Amazing team. Thank You to Everyone.
I would highly recommend Veterans United Home Loans services. During the Covid-19 pandemic, it was very helpful to have a secure site to upload all our personal documents to while we stayed at our home. We sent emails, read and signed documents, watched helpful videos, and got answers to all our questions. Johnny Mitchell was patient, friendly, and had a good sense of humor. We are thankful for a smooth experience.
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Don't be hesitant to ask questions and be sure to utilize any resources available. If you're not sure where to start veterans united is a good reference point for starting that discussion.
It was great working with Veterans. Everybody was great to work with.
easy to use and thorough in getting things done. ease of use being key.
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The smoothest most honest process I have witnessed.
I used my own title company and purchased without a realtor. The Veterans United team kept my loan moving. They got it done in 29 days from the of contract. No stress, no hassle. We met our goal of the end of the year, got a good rate and could not be happier. Thank you.
Easy and stress free experience from start to finish.
