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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,325 reviews
666 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,325 unfiltered reviews

Starting on Page 7847 of 15,045. Return to Page 1

5 out of 5 Stars
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars

I should have went the VA route a long time ago , and extremely glad I did this go around . Very smooth , pain free , and professional . I highly recommend all vets take advantage of what they have to offer ,you will be pleasantly surprised. Thank you very much Shane , your the best.

headshot image of Shane Bratkowski

Loan Officer: Shane Bratkowski

NMLS# 1894207

5 out of 5 Stars
headshot image of Trish Cole

Loan Officer: Trish Cole

NMLS# 120968

4.5 out of 5 Stars
headshot image of Joseph Ferling

Loan Officer: Joseph Ferling

NMLS# 1034655

5 out of 5 Stars
headshot image of Shane Bratkowski

Loan Officer: Shane Bratkowski

NMLS# 1894207

5 out of 5 Stars

In one word I would say buying a home with Veterans United is "incredible." Truly an unexpected level of speed, proficiency and care provided for something most veterans would expect to be horrible, impersonal and bureaucratic process as we have grown so accustomed to in other areas of veteran befits. If you are veteran even flirting with the idea of buying a home be sure to start with Veterans United.

headshot image of Cam Moore

Loan Officer: Cam Moore

NMLS# 1604156

4 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

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4.5 out of 5 Stars

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headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars

I will close by saying all team members that assisted me in this process were professional and followed the lead of my loan officer Zack in securing my loan. Better service is what you get from the staff if VU. Above all their honesty in forefront to everything they do. Leon Harris

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Tina Guerra

Loan Officer: Tina Guerra

NMLS# 465979

3 out of 5 Stars
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

4.5 out of 5 Stars

I had a very positive experience. I shopped around before deciding on Veterans United, but no one gave a better offer. Throughout the process they helped explain everything and responded quickly to any questions I had. As a first time homebuyer I couldn't ask for better service from a lender. I will be recommending them in the future to my family and friends.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

I would recommend Veterans United Home Loans to any veteran looking to buy a home.

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

4.5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of George Eastergard

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

Please see my email sent last night. It has better comments.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
headshot image of Presley Vaughan

Loan Officer: Presley Vaughan

NMLS# 1122896

3 out of 5 Stars

Great rate. I think their web portal is GREAT. User Friendly, informative, everything at your fingertips. My problem with Veterans United is communication. I had to continuously pull information about where we were in the process, what needed to happen next, etc. Some of my inquiries went completely unanswered. The VA appraisal is one example. I did not know it was scheduled and didn't even know it had occurred until I asked about it and was told it had already happened, but were just waiting on the report. I should not have been the last to know. On day of closing, I was notified that VU needed additional banking info from a house that I had already sold and had provided all closing docs a couple weeks prior. Not only was the information that was being requested completely irrelevant (how much money I received from previous sale after mortgage was paid), the fact that it was being asked for the day of closing was completely unsat. Not sure if I would recommend VU or not. This is my third home purchase with VA loan and it was definitely the most painful of the three experiences.

Response from Veterans United

Hello Birce, we appreciate hearing from you and wanted to take a moment to follow up on your comments. Thanks for sharing with our team., the VA appraiser is not selected by Veterans United but rather is handled directly by the Department of Veterans Affairs. While we do not take responsibility for third party actions, it was beneficial to explore this topic further with you. Communication is a vital key in the loan process and we always strive to have a great working communication line with all of our loan teams. We hope that you enjoy your new home and that our explanations have helped improve your experience overall.

5 out of 5 Stars

The home buying experience with Veterans United Home Loans was incredible. The team was very knowledgeable, dependable and reliable. A true group of professionals that kept me engaged and informed during entire process.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

Easy to work with and caring. Very helpful and quick to advise in order to make the loan process very easy and painless.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

4 out of 5 Stars
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

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