Great loan specialist. Very knowledgeable and personable.
Very easy and great people to work with. Helped with any and everything I asked questions about and always provided me with everything I needed to know
Great experience from beginning to end. Buying my first home with Veteran’s United made the process not stressful at all and actually enjoyable. Thank you so much Veteran’s United!
Friendly, courteous, punctual, efficient, patient and knowledgeable. Excellent communications. The personalized web site for your loan is "SECURE" and outstanding. It guides you, taking it step by step in proper order, with a "to do" list. It documents every step and item. When you complete a task it is checked off and moves right along to the next phase. The ease of use of the web site is unquestionably a HUGE plus. It is extremely well thought out. Besides outstanding interest rates, all the people are just terrific to work with. They refer to themselves as "The Veterans United Family" in some of their posts. I have to say, from the time I got started with them all the way to closing on my new house, they did give me that "family feeling". They actually care on that level, and it doesn't get any better than family. From my standpoint, there is no doubt why Veterans United is #1 in VA loans. They are without a doubt second to none in every measurable category, and the intangibles are off the chart. Home buying can be very stressful, but with their skill and knowledge of what's happening, their outstanding organized methods, they keep everything in perspective and on an even keel. I would wholeheartedly recommend Veterans United not just to Veterans like myself, but to anyone who is in the home buying market.
Have had several loan on the same property thru VUHL. Wouldnt consider anyone else
Very easy to work with. Very knowledgeable and professional.
This is my second loan from this team and I am so satisfied thank you so much Ben and the team!
Scott and his team are amazing. This is my second time financing with them and it's been a pleasurable experience both times.
Our loan office Nicole Viar could not have been any better than what she was. She was hands on without being pushy or intrusive, but she was always right there.
They were very understanding, exceptionally fast and courteous throughout the entire process.
Very knowledgeable, professional, personable and very responsive.
Keep up the outstanding service you provide.
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Great experience! Made the whole refinancing process smooth and easy!
Not only disorganized, disinterested and professionally lacking, they cost us $3000 due to their inefficiency in any followup. At one time, after overnighting many documents, they couldn't find them!! Never use them for anything that's important. Don't expect this will appear anywhere but in their trash can. They seem to write their own reviews!
Response from Veterans United
Keith, we appreciate you taking time to provide this feedback. We truly value the reviews we receive whether positive or negative. We strive to learn from our mistakes and prevent them from being repeated. Our Client Advocate team is reviewing your file, and they are available if you would like to share any additional details.
