Difficult to get in touch with my loan team. Responses were not as timely as they could have been. A mix up on VU's part left me with an almost 3 week gap between my original closing date and when I actually was able to close. I also incurred fee's that were unexpected and at no fault of my own, that I still was made to pay. Overall, I am happy because I'm finally in this house, but dear Lord it was a nightmare getting to this point. I still believe that the VU team did their best, and that's why I still gave high ratings. However, I NEVER want to do this again. Wish me luck.
Michael was fantastic! He walked me through the entire process, helped me with any and all questions I had. He even adjusted his communication to work around my overnight work schedule! He was great! I highly recommend Michael Helton. He's the best! He even sent me some cool socks I wore on closing day, and a sweet BBQ tool set to help break in the back yard. His personal touch makes me feel like I now have a friend in the home loan business.
Veterans United was very helpful with information regarding our loan.
I had a great experience with Veterans United. I would highly recommend them to help you get your dream home! Thanks Everyone on my loan team !! Great job !
By choosing Veterans United Home Loans. You’ve started what will be a successful homeownership journey.
Vertern United I a very good company
I would highly recommend to other veterans
Very good experience
Made the journey easy
Veterans United is a great mortgage lender and goes the extra mile to serve customers. I will recommend Veterans United !
The folks at Veterans United were professional, personal, and helpful. Made the whole experience stress free.
The process was streamlined and easy to use
If you’re considering getting a home loan through VU, do it. They are great and make your life very easy. Just be organized and ready to send them any documents they request quickly, and you’ll be in a home fast.
