First they are exclusive and cater to veterans to ensure the best rates possible. They goes above and beyond to ensure receive the quickest and easiest process to obtain a loan. Really like that able to complete majority of filling of initial paperwork online to apply for loan and get a quick answer regarding rates and qualifying for loans.
Travis and Austin should, and will be difficult to retain; they’re really that good. I do want to say that neither paid/got me a reduced rate to say any of this stuff. As the president of a company, I know it’s tough to hold on to good people-Travis and Austin are good people. I did business with you, because of these guys, period.
VU made this process extremely smooth which was highly appreciated by my family!
I hope someone in higher administration at Veterans United sees this and acts on this employee... It should not happen to another veteran...
Response from Veterans United
Michael, thank you for taking the time out of your day to share this information. It is our goal to provide consistent and personable communication through a dedicated Loan Specialist. We would like to learn more about your experience. A member of our Client Advocate team has attempted to reach you for help in continuously improving our service.
If I will buy another house I will get Veterans United as my Lender. Veterans United is very helpful and very knowledgable in all the process.
After I separated from the Army things were difficult for me. For a few years in the early 2000 I was homeless for a few years. A very low point in my life. Now here it is 2020 and considering how miserable of a year its been for many people i would of never thought I'd be a homeowner. I have to admit it was a complete accident how I found your company. I am truly blessed. God put the right people in my path and I didn't see it til it was over. Thank you sooo much. I'm eternally grateful for all the hard work put forth bath the team at Veterans United.
Veterans United made this process so simple and easy, even during a pandemic. They kept us informed every step of the way, answered all our questions, and responded to emails/calls quickly. We will use veterans united again and recommend them every chance we get!
I'm seriously in awe of how fast and smooth this was for me as a first time buyer. I am blessed to have such a hard working team on my side to help walk me through it all. It has been a pleasant experience.
