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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,037 reviews
580 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,037 unfiltered reviews

Starting on Page 8108 of 15,035. Return to Page 1

5 out of 5 Stars

Great first time home buying experience! Very helpful all steps of the way. Extremely satisfied and happy!

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars

The entire Veterans United Team was professional and responded to all of our questions in a timely manner. The loan process was made simple with all their efforts.

headshot image of Tory Tuttle

Loan Officer: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
headshot image of Trevor Damer

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Jason Polk

Loan Officer: Jason Polk

NMLS# 1748681

4 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Working with Veterans United is by far the best decision I've ever made. They made the home buying process straight forward and easy. Zach was an incredible loan specialist and I highly recommend both him and Veterans United!

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars

Best home buying experience!!

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

4.5 out of 5 Stars
headshot image of Erica Haynes

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Photo submission from Ernest J.

Chris Hill and Adrienne Smith did an outstanding job! They kept me in the loop of everything going on. They responded very quickly to my requests. This was one of the most pleasant experiences I have had with a VA Loan. These guys are the creme de la creme in processing loans for veterans—no need to look anywhere else for a loan when you have the best.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

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5 out of 5 Stars

Todd has always been an excellent loan officer and I can trust him for sound advice no matter what. Highly recommended.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

I highly recommend Veterans United to everyone!

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars

The folks at VU are the best to work with for veterans. 10/10 promote ahead of peers!

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Austin Jones

Loan Officer: Austin Jones

NMLS# 1895254

3 out of 5 Stars

The loan processing department is not communicating with closing attorneys office.
We uploaded all required information in Veteran’s United but the attorney’s office is asking same information from us.

Response from Veterans United

Thank you for this information Sheldon. A member of our Client Advocate Team is available to call or email for additional details. It is our goal to promote the best communication within our teams and consistently deliver an outstanding client experience. Thank you for your service.

5 out of 5 Stars

Mitch and his team was very helpful to me in raising my credit and getting me the mortgage at a good rate.

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

Ready to see for yourself?

Experience first-hand why 358,617 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Towards the end I seemed to think we had some confusion. I was told I needed 5 documents and when I challenged it it quickly became 2. I don't know if we would have made the closing date if I didn't push. Daren was great support staff has a couple of hickups. Outstanding overall.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

4.5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars

I have enjoyed working with VU. They make the home buying process easy to understand.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars

Everything was quick. The website portal made it super easy to upload and sign documents

headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars

GREAT! GREAT! GREAT! No stress, lots of individual attention, always received a call when there was something important being sent to our email, very efficiently took care of everything. We have done 2 loans with VA and each has been easy and no stress. Love the "things to do" list

headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

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