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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,360

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 424,360 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Thank you all for the hard work. And getting refinance done very quickly.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

I’ve known Joe for years since I bought my first home and I’ll use him again if he is still doing this in 15 years. Joe and his team are what made me choose Veterans United. If he goes somewhere else my business will follow

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

4 out of 5 Stars
Would Recommend
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

4 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Thank you to all who helped me get my new home you all are the best

headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Would highly recommend you go through there's guys if you're buying a house they make it easy for you and they're very friendly and very experienced in what they're doing. Will be going through them again when buying another house

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend

⭐⭐⭐⭐⭐I had an outstanding experience working with Ryan Hauser and his team throughout my mortgage process. From start to finish, Ryan and his team went above and beyond to ensure everything was smooth, transparent, and completed on time. Their communication was flawless, and I never had to wait long for a response to my questions. They always made sure I fully understood each step, which made the entire process stress-free.Ryan's professionalism, attention to detail, and commitment to finding the best loan options for me were truly impressive. He and his team took the time to explain various scenarios, helping me make informed decisions that fit my needs. They were patient, thorough, and genuinely cared about getting me the best outcome possible.From day one, I felt confident that I was in excellent hands. It's rare to come across a team that combines such expertise with a personal touch, and I couldn't be more grateful for their hard work. I highly recommend Ryan Hauser and his team to anyone looking for a smooth and customer-focused mortgage experience.Thank you again, Ryan, for your dedication and exceptional service!

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
Would Recommend

The entire team was amazing. I hit a few snags during the process. Anytime I reached out to someone, I got immediate responses and solutions.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

Nothing to add very positive vibes here

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Thanks to my loan team for making my dream come true!

headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
Would Recommend
headshot image of Victoria McGhee

Loan Officer: Victoria McGhee

NMLS# 2030084

4 out of 5 Stars
Would Recommend

They don’t always explain the initial o it’s going into buying a home, but they do if you ask.

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Matt, Selena and the entire team were fantastic. They held my hand through the entire process and truly made me feel valued as a person not just a number. The personal touch is the reason that I chose Veterans United over Navy Federal. Veterans United made me feel like a family member and I will recommend you to anyone who will listen.

headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

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5 out of 5 Stars
Would Recommend
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend

Amanda was exceptional from Day 1 of the exploration process to Closing Day. She was encouraging, accessible, knowledgeable - industry best!
She made our experience seamless throughout, always available for us - with the friendliest disposition. We love Amanda and would highly recommend her and Veterans United to anyone looking to purchase a home!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

My husband and I have been looking for a home for 4 years since selling our last one to be by our grandkids. Thank you Veterans United for making our forever home come true!!!!!

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

4.5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

4.5 out of 5 Stars
Would Recommend

Outstanding work by Nathan!

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

4.5 out of 5 Stars
Would Recommend

Outstanding service to veterans!

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

4 out of 5 Stars
Would Recommend

I was very pleased with the team at Veterans United. I had been working with two other lenders who didn’t seem interested in my business and lacked the knowledge of VA loans needed to help me navigate the process. As a first time homebuyer, I had questions but kept getting the run around. From the very first call from VU, I was told I qualified and they would get me through all the unique challenges my situation had. Although I was not very hopeful, they never swayed from the opinion I was going to be approved,. Ironically, on my closing day, one of the other lenders reached out to see if I was ready to work with them on “next steps.” I thanked them but explained I had gone with VU who not only had me qualified, but helped me find my house and got me approved. They promptly hung up. I’m so happy I found Veterans United!

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

More Reviews

See all 424,360 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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