Terrible experience! No one to explain the processes you will need to ask elsewhere! In the future I would go anywhere else! Prices for the appraisal on their site says 480.00 and they charge 600. They make the process a lot harder and more confusing than it needs to be! If you get Ben Long ask for someone else right away!
Response from Veterans United
Ted, thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. A member of our Client Advocate team are always available to you for more information and looking for ways we can improve. Thank you for your service.
It was soo easy. Doing everything online make everything easy and faster
My first time buying a home and I didn't know what to expect but everyone at VU walked me through it and the way it's all laid out on their page made the whole process easy. Also thank you to my real estate agent Ceci who was also AWESOME and VU provided her services to our family as well.
I’ve heard stories about how draining the home buying process can be. The experience with Veterans United is simple and everything flowed well. The website made everything a breeze and the videos helped with knowing what to expect
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Great help from all the team. Loved it. Made it so much easier, especially in a turbulent time.
Thank you to your entire team with my first hoe purchase.
To all Veterans seeking a VA mortgage, I would recommend Veterans United hands down! If you have the opportunity, ask for Mr. Chris Holdman! You will not be sorry!
I didn't think I was quite ready for a loan yet as I wanted to work on my credit rating some more and get some more longevity at my job but VU showed me the way and I got my loan!
The process with Veterans United was smooth. Our loan representative Patrick was amazing. Would highly recommend to anyone looking to buy a home.
Loved the easy interface, the website, and Jessica was very responsive.
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Experience first-hand why 358,299 homeowners give us a perfect score!
With incredibly crazy mortgage market, Veterans United got me through the process with the best rate that I've heard anybody has gotten.It was a refi and and monthly payments were reduce about 20%.Closing was at my home with a well masked and very safety concious notary.I have recommended them numerous times.
Wonderful wonderful people. I would send everyone who is a veteran to the incredible people.
Veterans United was great. Closed on my California non -conforming/jumbo loan in less than 30 days with and got me an exceptional rate when other lenders where not even writing these type of loans during the coronavirus pandemic.
