Titus Z is the best!
If you’re looking for a VA loan, look for someone local to where you live. This is my second time using Veterans United and also my last. My first experience with them, about 5 years ago, went relatively smooth. This time however was the worst experience ever. I’m assuming that the company has taken on more loans than they can successfully handle and they stay way behind on what’s needed from the VA in every aspect of the loan. Then when they do ask for something and you give it to them, they ask for it again. Communication within the working groups seems to be an issue. I do not recommend using this company and would suggest you check out banks our lenders where you can talk to someone face to face.
Response from Veterans United
Dana, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.
Max, Ryan and Karin were absolutely wonderful to work with. Very helpful throughout the process and any questions were usually answered in minutes rather then days. Highly recommend using Veterans United for any military families looking for a new purchase or a refinance.
It was a positive experience with little headache! Easy downloading of documents pretty much Grunt proof lol
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Excellent experience with the entire VU Team. Could not have been better!!!!
I have nothing else. The whole process was perfect and I'm going to recommend anyone I can to use Veterans United as ya'll clearly look for perfection in your employees and pick the best real estate agents to help with everything.
Great working with Eric and his team. Eric knows his product and there wasn’t a time where if there was a question there wasn’t and answer that proved beneficial. Excellent communication, fast responses and very pleasant to work with.
I hope I don’t need to buy another house for a while but VU was great!
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All of the Veterans United specialists were so helpful and ready to answer our questions. They made each step of our home buying journey easier. I would highly recommend United Veterans to any veteran interested in buying a home.
Veterans United (VU), for me, ultimately, was great to work with. I had ups and downs (No fault to VU), through my journey. However, VU went the extra mile to ensure all parties were informed and on the same page to the SWEET end. HOME PURCHASE!!! Thank you VU !!!!
Just an overall great experience. Heather was great also! From the beginning to closing VU has been a true blessing to have helping me through this whole process.
My loan team was very helpful and answered any questions I had. I’m thankful I had such a great team on my side for my first home loan without knowing much going into it.
