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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,515

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 430,515 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Amazing experience overall. Having a dashboard to log into to see what stage and what documents were needed was great, however having a great team that was there to answer all of my questions made the experience as painless as possible. Will highly recommend Veterans United to friends and family.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

4.5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

3.5 out of 5 Stars
Would Recommend

John was great to work with but I had to rate VU as a 7 because we had a lot of issues along the way. I do not think any of the issues were John's fault. Some may have just been the process altogether. The most frustrating part was having our closing date and time get pushed back multiple times. ALso our funds did not come in by the promised day. Moving forward, I think VU should be more cautious about closing dates and times and when/how funds are dispersed because this caused us a great deal of issues.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

I wore my Veterans United socks on closing day:-)

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

Veterans United Home Loans makes the mortage lending proccess as low stress as possible. They demonstrate a have a very high commitment and appreciation for Veterans of the Armed Forces and their family. They make a pleasant experience out of a very important life decision. They are diligent to make sure all goes as smoothly as posssible.They have a great team of dedicated,knowledgable professionals who seem to really enjoy what they do. I highly recommend Veterans United Home Loans with 100% confidence that you will be in the best of hands.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

4 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

4.5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

My overall experience was very positive. Darin’s team helped throughout the entire process. Kayla also was amazing throughout the entire process.

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

4 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

This loan was by far the easiest I have ever done and that’s saying a lot. VA loans can be difficult and have obstacles and they made this process so smooth I forgot half the time I was going through the loan process. They were just so on top of everything. Great work! Will definitely use for any future loans.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Like most home-buyers, I was overwhelmed with the process of applying for mortgage. However, Veterans United was simple, prompt, accurate, and very helpful throughout the entire process. I almost felt like I barely had to do any heavy-lifting, if at all. The Veterans United team provided me with exceptional and expedited service and guided me throughout the entire process whenever I had questions. Thank you.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend

Top notch

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

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5 out of 5 Stars
Would Recommend

Veteran’s United made the process of refinancing our home quick and easy ! Carrie was always available and answered any questions we had through the entire process. Thank you so much !

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

I did a refinance with Alberto Barba and his team and they save me thousands on my loan. They kept the cost down and made sure the loan process go smooth. I also want to thank them for a gift they gave me for my Anniversary that was close to my closing date. They made me feel like family. Subah and Lindsey were also very attentive to my questions and would reply immediately with any questions i had. I recommend highly for any Veteran to use Veterans United for their loan needs. Thank you for makingba difference and not make me feel like a customer but like family.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

4 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

Veterans United made me feel like my service to our country was greatly appreciated

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

More Reviews

See all 430,515 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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