Ted Richardson's team made the home buying processing fairly easy.
Fantastic!! It was a real pleasure working with Mike and Kristin. They truly helped make things easy and were always quick to respond with any questions I had.
Fast and accurate service and always proactive
Working with Veterans home loans was great. I certainly appreciate all that was done. Thank you.
The process begin smoothly. After a couple weeks Sarah began working on our account and there seemed to be a disconnect as to what items were required. We constantly received request for dupicate items. Sarah would call and request items after Josh had already requested them. Sarah seemed lost in the proces. In prior purchases the lender utilized a worksheet and requested all items from this form. It felt like my lender team did not communicate with each other or wiht the closing agent. This is my seventh home purchase and never had any issues with prior home purchases.
Response from Veterans United
Thank you for your feedback Loyd. We're sorry you didn't experience the service you were expecting. Our Client Advocate team will review your file to find any potential areas of improvement for us to focus our training on. We hope you are enjoying your new home.
I’m just so very thankful to everyone at Veterans United for easing my mind when it came to buying my first home. It was truly an amazing experience.
These guys are great! Notified me of refinance with reduced rate--not something I asked for--worked fast to make it happen before holidays and make the process easy for me.
My loan was easy, fast October 2018. My refinancing this year was equal in ease.
Amazing people to work with
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Always answer my calls and was very helpful.
Everyone I worked with was polite, knowledgeable and professional.
Kelly Tolster was a huge aid in helping my wife through this entire experience.
She encouraged us all through this process. Thanks to her we got it finished.
I can only say many thanks for a job well done. I can certainly understand why Veterans United Home Loans comes so highly recommended.
Their experience with the VA Home Loan process proved invaluable.
forest and jake were right on top of things!
