Great experience! Our loan specialist, Shane Bowlen was extremely helpful in assisting us. He is very knowledgeable and professional in helping us. He returned all of our emails, text messages, and phone calls in a timely manner. We are very happy with the service that we have received from Shane and Veterans United.
Both times I used Veterans United it was the best experience. They are fast and friendly, Tom done an excellent job throughout the whole process.
I am a first time home buyer. The entire loan application and providing supporting documents are either completed or uploaded on a user friendly VeteransUnited web portal. Joel was extremely knowledgeable. Always professional. Any questions I may have had for Joel that I struggled to articulate, he somehow understood exactly what I was asking, clarified my questions and responded with a clear answer. Never no confusion about what was going on. Joel’s team member and loan coordinator Jackie was definitely a compliment to the team with her responsiveness and all of my questions that I may have unknowingly repeated to her many times. Thank you Jackie!!!!As I told Joel, “ you will always be remembered. Your like the nurse in the delivery room that heldmy hand and catered to my situation base on all of my needs and concerns during the whole child birth experience”. Thank you, thank you, thank you.
It’s was a great experience being a first time buyer. But at the end things got a little shaky and seemed to be rushed. Things were getting done at the last minute I had to change my schedule several times due to the closing date changing. And what I had to bring to the table at closing was above what I was originally told.
Dan Hopkins and his team are awesome. Anytime I had a question, they were able to get back to me really quickly. The entire process was really simple. If there were any issues, we were always able to resolve within the same day, usually within a few hours. I also had to leave for training before we closed, and they were able to facilitate even though I was out of state. Dan and his team also put me in touch with Jonathan Robinson, my realtor, and I have to say, he is one of the best realtors I have met. We started the process before we left my last duty station, so I was a little worried about how the house hunting process was going to work. But Jonathan worked with me and my husband by doing walk-through videos for almost every house that we wanted to see. Jonathan is also very knowledgeable when it came to the little things in a house that could be an issue, but we never would have noticed.
Even though it is an intensive process, you will be glad you put your mortgage application in good hands
Prepare and have documents ready. The process is a smooth one so long as you’re prepared! Stick with this, the reward far surpasses the frustration of the home buying process.
Thank you Eric Wetz, Max Carratura, Karin Bursch and Dana Scrattish for exemplary service. I am so glad I found Veterans United. They made the getting a mortgage experience so much bearable by always be there for me, being so knowledgeable about the VA mortgage process, working on my best interest and always accommodating me. I didn’t have to spend a single penny out of pocket and I received a great rate.
I was very happy with the way everyone treated me and walked me through the entire process.
Veteran's United has helped me realize my dream of home ownership. I have nothing, but respect for the men and women who work here. They helped me out from getting my credit on track to closing. Would recommend 110%.
We highly recommend Mr. Rob Weigand, when things were not moving with the realtors and escrow Rob was there to hold them responsible and made sure we were priority.
the whole experience once we got veterans United was smooth. matt at veterand united was on top of everything, informative, compassionate, and most importantly got us into the house we needed. He even doubled checked our loan so we could save money any way we could knowing we were going to be tight, and found a way for us to not pay all the closing coats expected. I would recommend matt to any fellow veteran i come across
Short and Simple...Veterans United, BEST BUYING EXPERIENCE IMAGINABLE!!!
What I can say to any Veterans, looking for a house, talk to someone at Veterans United Home Loans. They can make your Dream come true. They did it for me.God's Blessings Pastor Richardson.
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The document process was the stranglehold of our experience. I got the impression that if documents didnt look exactly how a reviewer expected they were rejected. We had things kicked back not because the information wasn't all there, but because the document wasn't perfect try square. By the time docs were submitted to the satisfaction of the reviewer we were asked to obtain a new statement - before a new statement would have been issued.
It was a smooth and well organized process to get our loan. We were treated like friends and not customers.
Amber was great! Worked with us every step of the way making the process stress free, would highly recommend!
No matter if you bought multiple homes or this is your first VA is here to help guide you though the process. The best part was being apart of the team aspect and having people working very hard for you so your you and/or family can enjoy their new home. Thank you very much for all the hard work you don’t for me and now I have to do some hard work and get this new home In order :)
Veterans United provided stellar service during our home buying experience. Our real estate agent was also impressed with VU's performance.
