My experience was amazing! Veterans United took getting me into my home personally, and made my homebuying experience as stress-free as possible. Brandon Brown, Lisa, and the rest of his team was amazing!
Tanx for everything
One of the first places to look when purchasing a home.
Great group from start to finish. Helped smooth over any bumps we came across and fix the big issues. Definitely recommend to anyone looking to purchase a new home.
Extremely smooth process I do home for future Veterans that use Veterans United that they get someone like Justin Kieth to guide and help them with their home buying experience.
I am very pleased the team at Veterans United. They treated me with respect, assisted me when I rejected 2 homes for varies reasons, assured me all would be well and that they had my back and they did!Be prepared to provide lots of documents, it's part of the process.Aaron's assistant Kelly was fun to work with and she was super!Great group of folks to work with.
Awesome costume service. They truly care about each veteran and make the process so easy.
It was a very smooth process until it got to the appraisal, they got the date wrong (july 29th) that it was done on so we were waiting forever for it and then my realtor found out it didn't actually get done till (Aug 5th) then they kept requesting and throwing new information at the last min..my lender kept dropping the ball on everything.
Response from Veterans United
Hi Martin. We do our best to set the proper expectation when working with the VA assigned appraiser, however, we have no direct contact with the appraiser. We understand this can be frustrating when delays are involved. We will continue to provide feedback to the VA Regional Loan Centers in regards to our Veterans' experiences with appraisal issues. Thank you for bringing your experience to us, and please contact our Client Advocate team if there's anything further you would like to discuss.
VU home loans were fast efficient and had the best rates. I have already recommended them to a friend!
The entire process with Veterans United was great. Matt and Kat were knowledgeable, friendly and responded to all our emails, calls and texts in such a prompt manner. From day 1 until closing, we were made to feel like we were their only customers. We are so grateful that Veterans United decided to help us reach our dream of owning a home!
Veterans United Home Loans provides the client with a smooth transition during the process of purchasing a home. The communication between loan officer and client is excellent:phone calls & emails returns, kelts client abreast of every document and action needed in order to complete the loan process. But most of all, Veterans United takes away a lot of stress because of the character and professionalism of the loan team.
