Veterans United Home Loans helped make our home buying process very pleasurable even though this was not our first VA Loan. Our first VA loan experience was not as great as it was through Veterans United Home Loans. If your looking for a company to go above and beyond to help you with your loan process than this is the right place! Awesome experience by far!
Veterans United was great to work with. I have heard horror stories about how difficult buying a home can be, but with Veterans United and their system they have in place it really was an enjoyable experience. Highly recommend.
I strongly urge fellow veterans who would want to purchase a home to consider Veterans United because they will go above expectations in efforts to make your loan. They also make you feel human and not just a number.
i worked with Jake Hanson
Refreshingly easy process. Preapproval was given almost instantaneously. They laid out what was expected of me from the beginning all the way to underwriting and closing. There are tons of thorough questions VU asks but that’s expected when you’re borrowing that kind of money. Buying a home with them was exponentially easier than buying a car or getting a personal loan in the past. 10/10 would recommend to any vets out there.
This was our 4th home loan with Veterans United. We love working with them! Zach and his team are the best!
My loan specialist was Ashley Cook and she was AMAZING!! I’d recommend her to anyone
Bill is the best in the business. Tough to find the kind of customer service he delivers in this day and age.
Veterans United Home Loans will always be my 1st (and only) option. I loved the online portal, which made the process move much faster. The technology, plus the staff, allowed me to buy my dream house. I highly recommend Veterans United.
The Veterans United mortgage process is quick and easy with their app and to do list. The people I interacted with were friendly and very responsive during the whole process. Everything was explained and put on the table and no question was left unanswered.
I highly recommend!
Overall 1/10. I only give the one because we ended up getting through the closing.
Response from Veterans United
Hi Cullen, we strive to make the buying process as positive and straightforward as possible. Please consider reaching one of our Client Advocate team members, as we are interested in learning more about your experience. Seeking improvements and discussing outcomes is one way that we look to always improve our service.
Veterans United has delivered exactly what they promised on both my loans. There procesz is very simple yet offers great tutorial videos on any part of process if you have queztions. My loan officer, Jodi, even responded on weekends to any questions I had. Great company and I will diffenitely tell others.
My team was professional, straight to the point, and was clear and concise in the explanation and guidance for our first time homebuyers experience. Including the educational videos that helped guide us as to what to expect through the process. Presley Vaughan was outstanding and letting us know what was going on with our loan with step by step instruction.
