Although a lot of paperwork was required, which we figure is normal. They are very helpful in every aspect. Thank you to all involved
My experience with my team at Veterans United Home Loans was excellent. I did not have to worry if I forgot to do specific tasks. My team kept me informed on the status of my loan and of all necessary documents I needed to make this process effortless for me. At least I felt that way. A Great Big Thank You to my team, you all were great.Patricia L Johnson
I have all but the best experience, with the pepole from veterans united, Thanks again to John Stockstill and Amber Taylor
Cody Smith and his team, especially Corey Jackson, made the entire process of buying a home seem almost effortless. Very clear, concise instructions, when followed correctly, made the transaction very simple. Would definitely recommend working with the team at Veterans United.
Great experience. Nothing else to say.
Hands down, this was the most efficient, professional and customer centered experience we have had in purchasing a home. We felt, through the entire process, that VU was on our side. Protecting our interests as well as theirs. The customer service was outstanding and the representatives (Juliana) were always accessible.
My experience with my loan team was outstanding. They keep me posted on all parts of the loan process and explained everything in great detail. The “ to do list “ is a wonderful tool. Mr. Tim Killday and Mr. Tanner Smith, was so professional and at the same time. It felt like I’ve known you team for years. The communication was phenomenal and it keep me relaxed. I have been telling all veterans and family members about the customer service. My experience with Veterans United leaves me with goosebumps, each and every time I speak about the loan process. Thank you so much. I’m a Veterans United member for life.
All of the representatives were easy to work with ..and all were great!
Worst experience of my life. Loan people lied to me right from the start. Was approved for the load then my loan person told me a different story. They are not VA friendly. I had to keep sending the same information over and over. They stuck me with paying fees at closing that they were to pay. It’s just a call center. The underwriter has no clue about their job. I had to sell my 4 wheeler and sleds and trailers to get more money for down payment because of their mistake. The kept asking for titles on sleds and wheeler. I told them there is no titles and they would not allow me to use that money for down payment and this is like 2 weeks before closing. I am currently in the process of contacting VA personal and any other military personal along with a lawyer. I would never recommend anyone to go through United Veterans to get a loan. I would live in a tent in the woods first. I could go on and on but why. The loan people and underwriter should have been fired. I hope they put this out for others to read before applying for a loan through this place. Please please please do not use them tell everyone about them.
I will seek out clayton for our next home purchase.
