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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,517

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 430,517 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend

Veteransunited walked us through every form and took their time to explain what we were reading and why it was important. They had the highest professional attitude and patients waiting for us to complete our paperwork which slowed down the process a little. They Kept incaraging us that we were doing a good job and it would be just a matter of time before everything is done.

5 out of 5 Stars
Would Recommend
headshot image of Ella Owens

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to any veteran seeking to purchase or refinance. Jeff and his staff help you every step of the way. The process is so smooth you wouldn't think it was a difficult and detailed process.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

This process could not have been easier. The loan teams are quick and responsive to all your needs during the loan approval. Everything was as they proposed, no slick salesman gimmicks. Highly recommended!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

4.5 out of 5 Stars
Would Recommend
headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

My experience with the United veteran home loan team was always ready to help me and I will highly recommend any one buying a home to buy from United veteran home loan.

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

4.5 out of 5 Stars
Would Recommend

Stick with the process. See it through...

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

It is a long process, but with good help anyone can get through it. Craig Brumfield was that help

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

4.5 out of 5 Stars
Would Recommend
headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Veterans United Home Loans help to put a roof over my family's head. We had gone through some financial difficulties but, Veterans United was fair and honest upfront and we did the things we needed so now we are Homeowner's once again.

headshot image of Jeannette Klein

Loan Officer: Jeannette Klein

NMLS# 492912

5 out of 5 Stars
Would Recommend

They're very professional and most expedient...

headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

We are so pleased with the service, professionalism of the entire team we worked with. The process is simple and well organized.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Veterans United made the whole buying a first new home pretty seemless.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

I do wish I would have been made aware of homes for hero’s program however loved the entire process

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

Friendly staff, very patient and understanding. With you every step of the way.

headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

It was a great experience. Buying a home can be such a headache, but the process was very smooth with Veterans United.

headshot image of Rob Dycus

Loan Officer: Rob Dycus

NMLS# 1128622

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5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

4.5 out of 5 Stars
Would Recommend
headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

4 out of 5 Stars
Would Recommend
headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

0.5 out of 5 Stars

If you get Taylor Deppe and her team please request someone else, As she made my process take longer for whatever pleasure she got out of it. She kept requesting a tax exemption that could not have possibly existed untill I owned the home. She also said that if I do not receive this exemption I would not qualify for the home. Taylor Deppe and her team also made me pay for credit cards witch did not needed to be paid. She claimed it was a liability when it actually was not. To top it all off Taylor and her team including the boss himself Blake thought it would be funny to tell us that we would receive a little over 2300 to only find out later on that it was all owed to lawyers and other fees. They inconvenienced us to take out money orders to later find out they were not needed. And my favorite one Taylor Deppe let our inspection fortifications expire so I had to come out of pocket for that twice. Theses people are a nightmare

Response from Veterans United

We appreciate your comments Jhonathan. Providing forms to meet the VA guidelines can get frustrating, but the benefits of the VA loan far outweigh the additional steps for many Veterans. We will review your file to look for any steps we could have taken to improve your experience. Please contact our Client Advocate team if you have further information to provide.

5 out of 5 Stars
Would Recommend
headshot image of Gabriel Maldonado

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

More Reviews

See all 430,517 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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