Oh man, if you can follow the "To-Do" list as quickly as possible, you can own your home in less than 3 weeks. What a great company, with the most respectful, wonderful people that will take a few minutes and listen to whatever is on your mind. Just as if they were old friends in a catchup conversation. God bless the VA and this company of great people!
My lending team was amazing. They made the home buying process easy and the communication was great!
The entire staff from the mortgage lender to the concierge worked diligently and thoughtfully to make the process as easy as it could be. Even under the tight time constraints so this could happen prior to my retirement from federal service..
Outstanding service from this whole team at Veterans United, couldn't thank them enough for how smooth it went.
When we first decided to purchase a home, we felt the stress and anxiety that comes with such a major decision. However, our fears were quickly put to rest when we were introduced to our Veteran's United team. Our wonderful loan officer Chace Tuck was there to guide us throughout the entire process. Chace was always available to answer our questions and address any concerns we had. Our amazing realtor Jen Riley worked so diligently in the search for our dream home. She helped us reach our goal and made the journey there both memorable and enjoyable. Jen taught us so much along the way, helping us build up the confidence needed to make such an important decision. As first time home buyers, we were blown away by the level of care and professionalism shown by our Veteran's United team. They truly simplified the homebuying process from start to finish. Thank you all for making this the best experience possible!
Phyllis Gatlin was extremely supportive and helpful throughout the entire process! Would absolutely recommend VU after working with her!
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Excellent service! I had the best experience, 23 days to close are you kidding! I would recommend Veterens United without hesitation.
Amanda and her team are wonderful.
Very good communication
Stephen and his team at Veterans United were absolutely amazing! The biggest accomplishment was being patient with me keeping me informed of every step. If I was confused about something, they had the answers!
Made the home buying process smooth. If our attorneys in Buffalo didn't mess the process here from our proceeds it would have been even better!!! We are happy to be part of the veterans united family!! 🥰. Thank you!!!
Amazing communication
stood with me during this experience outstanding
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Our home purchase process a year ago was 10/10. Our refi process was 6/10. The rate is great and the loan team great however dealing with servicing teams and title company etc was a nightmare.
Response from Veterans United
Hi Daniel,
Thank you for your honest feedback. I am glad your home purchase experience was a 10 out of 10 and that you were happy with your rate and loan team during the refinance.
I am sorry to hear that the servicing and title portions of the process were frustrating. Even when different teams or third parties are involved, the experience should feel smooth and well coordinated. I appreciate you pointing this out.
If you would be open to sharing more about what made that part of the process difficult, I would welcome the chance to learn from your experience. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com. We are available Monday through Friday from 9 a.m. to 5 p.m. Central Time and typically respond the next business day to messages received after hours.
Sincerely,
Claire S., Client Relations Manager
Happy to have found a place we can call home!! Thank you Veterans United!
Super easy to work with and was able to move in fast and get the best rates coming from a first time home buyer! Amazing people to work with all are so friendly!
