VU is a good company, I did however experience major problems during my initial purchase. I ended up paying at least $4,000 more at the closing than I was quoted. My ‘specialist’, Katie Rose, couldn’t explain it to anyone, and eventually was rude to my closing attorney, who said he never encountered anyone like her from a mortgage company. The attorney waived his fee so we could buy our house. A month later a request for a review came to me. At that time, the person, I cannot remember his name, was shocked when I told him the story. He called back the next day and told me that no one could still figure out the accounting. The good part is, he sent us a check for a couple thousand dollars, leaving us out only a couple thousand dollars. I have since refinanced with VU, my specialist was Seth Wilmes and he was fantastic. So, regardless of my bad experience, I would use them again, but beware of promises, and document every contact with your specialist.
Very pleasant experience. First time using my VA benefit. Very easy to upload documents and use website. My loan officer Eric Soete told me exactly what I needed and everything worked out just like I expected. Will definitely use them in the future for any of my home buying or refinancing needs.
Brian Bradley was our loan officer with veterans United he was thoughtful compassionate, and very proffessional, answers all question asked. We appreciate Brian and his team for all their help. Larry and Rose Johnson
Point of contact is a big deal. Kathy Monnig at Veterans United was wonderful to work with. She made it clear that the buck stopped with her and any problems encountered, and a few popped up, were going to be handled by her. Very positive experience with a professional. These scenarios are rare these days. If you're looking at the myriad of companies asking for your business with a veteran's home loan, look no farther than Veterans United...and hope they assign you Kathy Monnig! Wade Powers Sun City Center, FL.
Turn ur trust over to him & he will guide u slowly...
I had an excellent experience with everyone involved with my home purchase. They made the process easy and made me feel like they were on my side. I never felt like I was just turning in paperwork for a business transaction. I felt supported every step of the way. I look forward to the future and working with Veterans United again.
To all veterans my personal experience was super. You will receive all the support to make your home buying experience a dream come true. The Veterans United organization is the best program for all veterans to experience. Also thanks to the Department of Veterans Affairs for enabling our military and veterans.
Everything is online and as a result you have some control over the process. They were extremely helpful and the communication was great. Painless process. Would highly recommend.
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Would highly recommend the Veterans United Team! They helped us with all aspects of becoming a first time homeowner.
My real estate agent Connie Learn was amazing!!! I lost count of how many houses she showed us and never complained about all the wasted time. I Highly recommend her!
