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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,392

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 430,392 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend

N/A

headshot image of Nathan Bryant

Loan Officer: Nathan Bryant

NMLS# 1362262

4.5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

As a first-time homebuyer, I was initially afraid of what to expect as I had heard nightmares from friends regarding their homebuying experience; but tell you what, this was a breeze....thanks to Veterans United. From the day that I decided I was ready to purchase a home, Veterans United was there to guide me. They recommended a superb real estate agent, and he was the best. He was diligent as he worked countless hours to ensure that every home we visited met my needs and wants. The team at Veterans United was no different. My Loan Officer, Alex Herbel, and Loan Coordinator, Glenn Steely, were top of the line, They went out of their way to ensure that I was constantly updated with the status of my loan, from day one to the closing date. I recommend any veteran, who is looking to purchase a home, to contact the team of Herbel-Steeley so they too can get their dream home!!!

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

My loan specialist and his team were absolutely amazing. They were very professional, knowledgeable and so kind. Homebuying can be a stressful time for some people but for me, it was a smooth process from the very first time I spoke with my Loan specialist to the day I signed closing documents. I would reccomend Veterans United to friends and family. Their services are great and the representatives truly care.

headshot image of Josh Schultz

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

It would be hard to find a better group of people working for you and thanks for your help.

headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Awesome company!

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Rob Dycus

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

The process from start to finish can be a long one, but with people like Jessica, and Leanna and Kim, it seemed shorter. The are very determined to get you in a home. Listen to what they tell you, it will lead you to home ownership.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

The experience was easy while overseas. We would work with Veterans United in the future and recommend them to families and friends.

headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

This is the third time dealing with Veterans United and every time the experience was very top-notch. I felt comfortable and the team is very professional and pleasant to work with.

headshot image of Kyle Melvin

Loan Officer: Kyle Melvin

NMLS# 1486450

4 out of 5 Stars
Would Recommend

Working with lighthouse was a great experience. The buying experience had many ups and downs. We had many rough patches towards the end. Luckily everything worked out and we got to the close.

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

4.5 out of 5 Stars
Would Recommend

Very good being senior citizen we found all the DocuSign forms a challenging. But you have that with all loan companies.

headshot image of Matt Ponder

Loan Officer: Matt Ponder

NMLS# 1674156

5 out of 5 Stars
Would Recommend

The procees was very smooth, I was informed throughout!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

4.5 out of 5 Stars
Would Recommend
headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

4 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

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5 out of 5 Stars
Would Recommend

Chad and his whole team was very attentive and responsive through the whole process. Thanks again.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

I won't say the process was simple, but it was a lot better than I was expecting. My team always got back to me with answer for my questions (and I had more than a couple), and helped me get everything I needed done. If I ever have to do it again, I'd definitely come back to them.

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

From the very first phone call with Kristy to the day we closed we felt very comfortable. It was like working with old friends. They were positive, friendly and really cared about every step going smoothly. The online “To Do” list kept us organized and it even had educational videos to explain the entire process. It couldn’t have been any better! We highly recommend any veteran looking to buy a house call Veterans United Home Loans. Thank you for helping us buy our dream house!! We are so happy!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Bill and his team made the impossible, possible within an impossibly time frame. Just shows rhe length that they will go for thier customers.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

Overall performance of loan team was outstanding! Did not run into any problems from start to finish.Thank you Veterans United, moved into my new house.

headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

More Reviews

See all 430,392 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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