The team has been very helpful
![headshot image of Allie Leiva](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1558421.jpg)
![headshot image of Amber Brown](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1137822.jpg)
Every thing was great. He handled all my issues without a problem,
![headshot image of Nicholas Vance](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2146716.jpg)
![headshot image of Stacy Pearman](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2407580.jpg)
![headshot image of Cass Jones](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2303829.jpg)
![headshot image of Mike Dianics](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/910759.jpg)
![headshot image of Emily Scoggins](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2222373.jpg)
When intrest rates drop i plan on working with you guys again
![headshot image of Kevin Schawo](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1965904.jpg)
![headshot image of Craig Brumfield](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/857001.jpg)
All in all, working with the Veterans United team was a very positive experience. We had not been in the house buying market for 20 years, and they keep us up to speed on everything needed well ahead of time. Highly recommended!
![headshot image of Benjamin Long](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1099960.jpg)
The Veterans United Team was quick to follow up and assist with anything I needed. The process was seamless and they were true professionals.
![headshot image of Fahad Abdul](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1752836.jpg)
My total evaluation is that the group we had we were blessed with !! Hanna and Marissa are top notch representatives of your company. Treat them with respect and give them a raise . They earn it!! ❤️
![headshot image of Hanna Schwartz](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2047259.jpg)
What I did not like about this process was the impersonal nature of it. I was asked to sign paperwork digitally, not knowing what it meant or what I was signing. Having to talk with someone about the process that actually has experience in these documents would’ve been much more helpful. I also didn’t like that the closing was pushed back two different times due to non-completion on their part. But again communication would’ve been so much more helpful and actually being able to pick up the phone and talk to a closing agent versus everything through text emails. I am not a loan officer, nor a closing agent. I do not have the knowledge of these documents. It would’ve been nice if they could actually explain things and talk to you. So no, I would not use this again, nor would I recommend it.
Response from Veterans United
Paula, thank you for sharing your feedback and for letting us know about your experience. One of our Client Advocate team members has begun to research your comments, and will be reviewing your encounter with Title365 and your signing experience. While we cannot change how your loan assumption process went, we are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
Travis Ward and his team: Andrew, Anthony, and Dawn, were very professional and helped me in every step of the process. They were very communicative and always were there to answer my questions. Overall, it was a painless process for us because they knew what they were doing. I highly recommend Veterans United and Travis Ward's team!
![headshot image of Travis Ward](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1287868.jpg)
![headshot image of Harry Basnight](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1428692.jpg)
Great experience overall.
![headshot image of Danielle Grefrath](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1698464.jpg)
![headshot image of Mary Dischert](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1974450.jpg)
![headshot image of John Sullivan](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1098699.jpg)
Both teams worked really well getting our home together for us there was some mis communication but it did work out over all
![headshot image of Laura Toliver](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1442897.jpg)
![headshot image of Ryan Ponder](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1004260.jpg)
![headshot image of Brandon Erwin](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2070329.jpg)
I worked with Veterans United buying our first home and when it came time to move and buy another, there was no hesitation who I was going to partner with! Veterans United is above par in every way.
![headshot image of Nate Bitner](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1374361.jpg)
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Thank you all for your hard work!
![headshot image of Jessie Bailey](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2122253.jpg)
I have used Veterans United multiple times buying houses. They have always had me and my best interest in mind.
![headshot image of Eric Johnson](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2015697.jpg)
![headshot image of Louie Nieman](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1860264.jpg)
We are so happy to have had the great experience with the va home loans they were right there to answer any questions that we had they made us buying our first home so easy and we were very comfortable with the team we had . We truly are thankful for all the hard work they did we highly appreciate them and highly recommend them thank you Richard & rebecca
![headshot image of Nolan Huot](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1944197.jpg)
We will definitely use Veterans United again for any home loans. Easy to work with the team. Very responsive and helpful. We had no issues and closed quickly. Thank you for your hard work!
![headshot image of Asli Wissmann](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1525083.jpg)
![headshot image of Britt Blaesing](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1770415.jpg)
![headshot image of Alissa Thomas](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2030055.jpg)
![headshot image of Jake Force](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1040763.jpg)