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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

400,922

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 400,922 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I wouldn’t have made it through this two months without this group of people and veterans United to back me

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

4 out of 5 Stars
Would Recommend
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
Would Recommend

Taylor and Amanda are the greatest!!!!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Brian, Courtney and Rhonda were exceptional and kept us moving to get to the finish line. They treated us like we have been doing business with them for years. Highly recommended.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend
headshot image of Molly Winkle

Loan Officer: Molly Winkle

NMLS# 1051728

5 out of 5 Stars
Would Recommend

You all were amazing from the very first phone call! Nick, Walter, and Emily! Thank you so much! Our family is able to bring in the new year in our new home because of your diligence and hard work in a short period of time. You all SAVED us from the nightmare we experienced with another company. We are grateful!

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

4.5 out of 5 Stars
Would Recommend
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend
headshot image of Katie Anderson

Loan Officer: Katie Anderson

NMLS# 1588479

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Everyone on the veteran's United team was more than helpful throughout the entire home buying process. The team was patient and more than willing to walk me through any questions I had until I completely understood the process. Thanks to everyone from the Arthur family!

headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

I would also give high praise to Ms. Lisa Shrum and Mr. Zachary Moses. Both were a pleasure to work with and extremely helpful.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

Second time I used veterans United both times were very productive. The people who you have working there are very knowledgeable and helpful always available for assistance

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend

I started this process last June. I applied through a different lender first but they didn’t pre-approve me for anything close to what VU did. When I put the other lenders quotes side by side with VU quotes, VU was around $200 less a month. When I first contacted VU, after about 5 minutes of talking and looking up my records they approved me on the spot over the phone. They had to build the house and then it was just a waiting game. With the interest rates in the mid 8’s, I was starting to get worried that I might get priced out of the home. I talked to Aaron a few times and expressed my concerns to him about the high interest rates and he told me not freak out that they would come down by closing time and they did. It’s my first time being a homeowner and I must say the process went smooth without any problems. It was an overall memorable experience and I just want to say Thank You.

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend

THANK YOU AGAIN FOR ALL YOUR HARD WORK ....WE LOVE YOU ALL~~~~

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Sean was excellent I cannot praise him enough in being flexible to help work with and through my employer for required documents. Please reward him for going above and beyond to help me through the process. -Kyle

headshot image of Sean Bostwick

Loan Officer: Sean Bostwick

NMLS# 2242383

5 out of 5 Stars
Would Recommend

The videos and instructional information that was sent to me at various steps in the home buying process were very helpful. Thank you.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend
headshot image of Jamie Bardeen

Loan Officer: Jamie Bardeen

NMLS# 1323716

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5 out of 5 Stars
Would Recommend

Everyone was great. They were knowledgeable and answered all of my questions.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

4 out of 5 Stars
Would Recommend

The process with the underwriter was very back and forth which was very stressful and time consuming. Thankfully Matt made sure everything was taking care of but it was certainly a process that could have been smoother.

headshot image of Matthew Hill

Loan Officer: Matthew Hill

NMLS# 2441149

5 out of 5 Stars
Would Recommend

I am presently satisfied with VU and would recommend to friends and family.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Absolutely the best loan and house buying experience that I have ever had. I would strongly recommend your services to anyone looking to purchase a home.

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
Would Recommend

Jake and his Veterans United team were exceptional and I would definitely recommend to anybody looking to purchase a home! They answered every possible question we could have!! Thank you to Jake and his team without them we wouldn’t be purchasing our first home!!

headshot image of Jake Ferguson

Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars
Would Recommend

Scott was right on target with getting all the paperwork needed to underwriters and even responded on a weekend to answer a question for us. Thank you for all your help.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

4.5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

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See all 400,922 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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