To be perfectly honest, it was like we were working with a loving family member who only had our interests at heart. The attention to detail was humbling. The dedication to finding the right home for us was impressive to say the least. Billy and the team's knowledge of the trade made us feel safe. You could hear the years of experience as each member painstakingly walked us through the various documents and procedures, time tables and home buyer/owner responsibility. This was a team of seasoned professionals who knew business. The overall experience was a boon to us and we're blessed to have someone whose been in the business as long as they have. As of this writing we are very pleased with the results. Billy Watkins, Melissa Seboldt, Kathy Ludt, Mindy Cline, Angie Ricarrdi and Jessica Miller (my dream team members) were nothing short of outstanding.
Veterans United has been great to work wok with. From day one my husband and I were kept informed of the process and forms that were needed from us. Submitting forms were a breeze and I am so grateful that we were able to close on our assigned day without any issues!
I have never had a home closing go as smooth, or as quickly as it did when I used Veterans United. My rate was lower than expected, and I could'nt be happier.
Verterans United is awesome! They treated us very wel throughout the whole process. If you are on the fence about buying a house. At the very least, inquire with Veterans United to see what they can do. It is worth it to own your own instead of paying rent.
Our home purchase was a little unusual as we were 1000 miles away. Veterans United made the process so simple with no real delays, even the small glitches were taken care of immediately. Such a smooth process- would recommend to anyone!
Definitely will recommend Edward to anyone wanting a VA Loan
If you are looking for a no nonsense company to help you with your home loan and home buying process then use Veterans United. They keep you informed and feeling confident about purchasing the home of your dreams.
VETERANS UNITED HOME LOANS IS THE BEST OF THE BEST! YOU GET ABOVE QUALITY SERVICE, A CARING AND TRUSTWORTHY STAFF, AND A PRODUCT WITH PROVEN SUCCESS! TRUST VETERANS UNITED FOR YOUR HOME BUYING AND HOME REFINANCING.
This is my second home purchase through Veterans United. I was so highly impressed the first time that I did not even consider another company for my recent home purchase. Veterans United has earned my business for life.
The Veterans United website that we had access to during our home purchase was amazing. It allowed for easy access to allow us to upload and view documents, along with keeping track of what still needed to be completed, and where we were at during the whole process.
Very pleasurable experience. Thank you very much.
Promise and Allison were OUTSTANDING, from the beginning to the end they made use feel like family answering calls even after hours.
Excellent customer service. Any time i emailed or left message they always responded in a timely manner. They were very helpful and walked through everything. I highly recommend Rob, Alyssa and their team.
I doubt very much that my comments will be allowed on a reviews page. The VU representative was told that seller and buyer were going to work out a financial deal without a realtor. The VU rep was given permission to call seller and give her answers as to process. Instead, he informed her of buyer's allowable limit, subtracted the $7,500 for closing costs (which almost doubled by the time of closing) and told seller she could "eat" the costs, bringing the total sales price down by that much. Seller and I had not even begun negotiations. The process did not get much better from then on.
Response from Veterans United
Karen, we thank you for sharing your comments and we understand the frustration you may have encountered during the loan process. Our Client Advocate team is always available during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn about this experience. Please contact us to share more information.
Highly recommended.
I just want to give a big thank you to this team. I was pretty nervous about buying a home for the first time but, they put my mind at ease. Any questions I had were answered and explained on the spot. There was never a time they didn't have an answer to my questions and I definitely asked a lot of them, multiple times a day. Every one of them needs a pay raise or a bonus this year. Their tireless efforts need to be appreciated to the highest extent possible.
I don’t know if there are any better options, probably not. We got the house and are happy, sad to see such incompetence though.
Response from Veterans United
Thank you for being honest with us about the conclusion of your loan process, Thomas. We learn the most when we listen to our clients, and we hope to learn even more from you soon. Our Client Advocate team is available to talk and work hard to improve the service for folks down the road.
It was a long process but in the end it was worth it. Molly is the best to work with!! She is on top of communicating with you and answers all your questions.
