Efficient communicators. Simple and easy application process. The fact that EVERYTHING is online is fantastic. The portal is really straight-forward and a great feature for notifications, updates, and tracking. 10/10 would recommend. Multiple loan types available, too.Whether you want a traditional 30-year or something else, it is not difficult at all to find, vet, and approve your loan types or requests. If the VA ran this well, none of us would have any problems.
Verterans United are the best I have ever worked with they do team work with whatever needs to get done I already bought two houses with them they are absolutely awesome to work with.
Veterans United is an awesome company to deal with from beginning to end. They are professional with a touch of personalization. They made this first time homebuyer feel at ease, which wasn't easy.
Service was fairly straightforward.
Stop here and look no further. Veterans United is who you need to choose!The loan application was easy to complete and the website is extremely easy to navigate through with To-Do Lists and uploading documents. They have a real estate agent referral program that I also used and matched me with the perfect person in my area. I also appreciate the wonderful phone customer service.My loan specialist, Joel Deiber and his team were nothing short of amazing with helping me buy my first home as a single mom. He was great from my initial application, all the way to closing (which took less than 30 days). He guided me through the process and even made sure I was able to close on my birthday!Finally, my real state agent, Darlene and the Lutz Team were also fantastic. She listened to my LONG list of must-haves and helped me find my dream home. She literally held my hand through the entire process and was invaluable in my path to home ownership.
Buyers should be advised at the onset regarding VA loan process and acquiring the military records and how long it could take to receive documentation from military.
Services were above average
I could not recommend more highly the staff of Veterans United. They overcame every obstacle and did it with positive attitudes. So glad God directed us to their doorstep.Do not shop any further as they are the company you need and want.
Everyone provide excellent customer service and provide assistance throughout the process.
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Definitely very helpful, knowledgeable, and great for a first time homebuyer! I would highly recommend for your VA loan home buying experience!
they are knowlegable ,helpful in each step you take thru the process
This was our second purchase of a home and first time using Veterans United. We knew of others who had used them and said their experience was the best. They made the loan process easy with the online forms and notifications when things needed to be done. Everything was explained in the emails about the steps, forms, and where we were in the process. When I reached out with a question, they where quick with a response. A wonderful experience! They even recommended a realtor to work with in our area and she was amazing! We did not know or have a recommendation from anyone in the area. This also made the home buying process smooth.
