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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

438,723

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 438,723 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
Would Recommend

Please use their services. I don’t think they can be beat.

headshot image of Matt Thill

Loan Officer: Matt Thill

NMLS# 1504452

5 out of 5 Stars
Would Recommend

I am so happy we used Veterans United to buy our first home. They really stuck with us every step of the way so we were prepared for everything that came up. We moved into our new home exactly when they estimated and they are fast and fair. I am recommending them to everyone I know. On a scale of 1-10, I would rate Jared Albach and Kim McCollum an 11.

headshot image of Jared Albach

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

The entire process was seamless. Easiest VA loan we have ever done! The online system made uploading documents from my phone a breeze! Any questions I had were answered promptly by members of their team. Even the appraisal company they used was quick and efficient! The entire loan process from pre- approval to final underwriting/ cleared to close was completed in less than 30 days! I would definitely use Veterans United again!

headshot image of Matt Lucas

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

I would highly recommend Michael and his team as they are knowledgeable and informative, just really wonderful to work with~Kat MillerLas Vegas, NV

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Awesome service!!

headshot image of Danny Kliethermes

Loan Officer: Danny Kliethermes

NMLS# 996807

2.5 out of 5 Stars

Our first time buying a home our experience was amazing. 2012Our loan officer made us feel like we were the only clients he had. Refinance that house amazing. 2013Second house the process was late. 21 days late. Cost us 2100 dollars for being late. 2015This time we refinance our house. With cash back... it took way toooooo long, 2 months. 2019Someone screwed up our paperwork did not get funded until a week after signing which normally would only be 3 days.

Response from Veterans United

Thank you for giving us the opportunity to help you Leo. Our Client Advocate team will be looking into your refinance to find any opportunities to have prevented your funding delay. Please contact our Client Advocate team with any information you would like to provide. We use all our comments and feedback to improve our service for Veterans.

5 out of 5 Stars
Would Recommend
headshot image of Will McCullah

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend
headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

4.5 out of 5 Stars
Would Recommend
headshot image of Zachary Nelson

Loan Officer: Zachary Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

Steve kincheloe helped me get through the process fast while we where going through a lot with our kids and house fire. I recommend everyone to use them for a loan!....great job and thanks Steve.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

I use to be a mortgage broker about 10 years ago, so I was very skeptical. However, I found that my loan officer, Aaron was very honest, upfront and fast. My loan processor, who processed all the paperwork, was also was very good. The best thing about Veterans United Home Loans is that they "specialize" in veteran home loans. They are on board with "all" the banks out there that offer veteran loan programs. Because of their experience in processing so many loans, as a veteran, they can find you a better rate, or find you a bank who may accept your circumstances even if your not the perfect loan candidate. I am impressed because I'm self employed, and I ended up with a better rate then I expected.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

4 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Presley Vaughan

Loan Officer: Presley Vaughan

NMLS# 1122896

4 out of 5 Stars
Would Recommend

I tried to purchase a home using another mortgage company... The experience with those people almost turned me off from trying again. Using vu changed my whole prospective on the home buying experience.

headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

4.5 out of 5 Stars
Would Recommend

All in all, Veterans United made the home buying process quite easy. As first time home buyers, it was nice to have people that explained every step of the process. Between the realtor and the loan officer - we were blessed to have such a smooth purchase. We are so thankful for the hard work that Amber and Kelly put in for our benefit! Highly recommend when using your VA Loan.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

3.5 out of 5 Stars
Would Recommend
headshot image of Elliott Watkins

Loan Officer: Elliott Watkins

NMLS# 1198442

5 out of 5 Stars
Would Recommend
headshot image of Dorian Henderson

Loan Officer: Dorian Henderson

NMLS# 1660957

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5 out of 5 Stars
Would Recommend

Don’t go anywhere else! Veterans United make it simple and stress free the whole way.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Adam and Amanda guided me through this process for almost three months. I am a first time buyer so I was anxious. They were there every step of the way and made it painless. They were extremely responsive to all my questions. Very happy I made the choice to go with VU. Will come to them again in the future without a doubt. I ended up with a great place for a great price. Thank you!

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

As a first time home buyer, what I thought would be an overwhelming experience was actually made quite simple and straightforward with Veterans United and the team assigned to my mortgage. Closing costs were low (thanks to lender credits and my real estate agent working on my behalf), I was given an impeccable interest rate and the mortgage process went through without any issues. I could not be more happy with my experience with Veterans United!

headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

I can wholeheartedly recommend Veterans United for any veteran seeking to purchase or refinance their home. They are professional, personable and their expertise shines through. If you're a veteran looking to purchase a home and you've landed on Veterans United, you don't need to go any further. This is the team that will help you.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

I would totally recommend Veterans United for your home buying needs

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
Would Recommend

Great overall experience and I would use them again!

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

More Reviews

See all 438,723 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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