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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

434,022

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 434,022 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend
headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

4.5 out of 5 Stars
Would Recommend
headshot image of Will McCullah

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend

Veterans United make buy a home very simple, they do all the paper work all you do is fill in the blanks, And also fine a loan company for you.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

To be honest I was only in contact with Max twice. The person I feel that needs the most thanks and that I was truly grateful to work with was Karin. I spoke to her several times a week via phone and email through out the whole process. Seemed as if she had the heaviest load. She was always very punctual and professional yet had a personal touch as someone who cares for her job. I don’t have one negative thing to say about the whole process.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Ryan and Becca were very helpful in the loan process and I appreciate what they have done to help me achieve my goal of becoming a homeowner.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Thanks for everything

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
headshot image of Kirk Jones

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
Would Recommend
headshot image of Nathan Bryant

Loan Officer: Nathan Bryant

NMLS# 1362262

5 out of 5 Stars
Would Recommend

My Loan Team was always there during the entire process. There were prompt and very informative. Promise and her Team seemed to have our best interest in mind.

headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

Thank you to everyone involved in helping me purchase my this home. You all rock!

headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

The wait was long but that was at the sellers request.

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

4 out of 5 Stars
Would Recommend

None

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

The staff was most helpfull with all my questions and needs.

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

4.5 out of 5 Stars
Would Recommend

Jesse responded to all questions and helped rush they the closing. Very kind and most considerate.

headshot image of Jesse Hamilton

Loan Officer: Jesse Hamilton

NMLS# 1482517

5 out of 5 Stars
Would Recommend

I was very busy with work and was very happy with the response, having to trust others to stay on top of issues and handle them for me

headshot image of Kath Athanassiou

Loan Officer: Kath Athanassiou

NMLS# 842626

4.5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

0.5 out of 5 Stars

Don't use Veterans United home loans. Don't use the VA if at all possible. Both buyer and seller signed closing documents them the underwriter found a problem and wouldn't fund the loan. Very bad experience.

Response from Veterans United

Scott, thank you for sharing your voice with us. We apologize for the unexpected delay that you experienced and we are sorry that it led to an overall less than positive experience. As you know, it is critical that all documentation is accurate and we were disappointed with the timing of the discovery. You may contact one of our Client Advocate team members if you would like to talk through what happened.

5 out of 5 Stars
Would Recommend

Colin and Lauren and anyone else who helped make this possible, we greatly appreciate it!

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Veterans United took the time to make us feel appreciated and went the extra mile to ensure we were well informed. They made our home buying experience easy and enjoyable.

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

4.5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

We would encourage any veteran to take advantage of buying a home through the Veteran’s United. Ownership is a privilege that our Veteran’s more than deserve.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

More Reviews

See all 434,022 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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