Veterans United has now helped us with our initial home buying as well as a refinancing. Eric Soete was outstanding in providing the BEST information; response time; and overall customer service. Veterans United and it’s representatives truly appreciate our veterans’ service and works hard to ensure the veteran and his/her family are taken care of!
Honest, trustful, and knowledgable are keys for me. We went down the road together.
They will get it done .Just sit back and go for a good experience.
If you want a new mortgage this is the place to go. Nick and Eric in particular were so helpful to me. I really appreciate there hard work. They were always there to answer questions. They were very patient with me and always took the time to talk with me. Nick and Eric- I waited a very long time to be a home owner. I couldn’t be happier with you two. Thank you so much for getting me into my awesome home.
Last Year l start reading different comments on facebook about several home purchasing websites, than l saw VU. I began reading the many comments from others praising VU works. But what truly impact me about VU was when, and how VU respond to the people questions, and comments. they always gave a website with helpful information about their questions, them and their services. They was revealing everything up front what you need to know, do, and how about buying a home. For 3 months l would read their responds to other vets questions and comments. They were honest, caring, and concerned for every vet that had a question about buy a home. They are a Priceless jewel in this crazy, greedy real estate world, they protect the vets right and deam of buying a home. They really do go above and beyond helping veterans. Thank You!!
Absolutely recommend Veterans United! We were treated with so much respect by ultimate professionals who are so knowledgeable about the whole process! Fantastic experience!!
the process wasn't bad per say it was the back and forth with zack and the builder we had a little issue
The experience was painless!
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When you apply for your VA loan, Veterans United is the best. Very professional and courteous personnel.
Please get a loan specialist who is knowledgeable and who is able to guide you through this or any narrow process with expertise. I thank Mr.Hughes for all of his work and help.
My experience with my loan officer was so poor that I intend to call VU's client experience advocate to voice my concerns. The ink isn't even dry on the purchase contract yet and I already regret choosing this lender. I will absolutely NOT recommend VU to anyone looking to purchase a house.
Response from Veterans United
John, thank you for providing this open feedback regarding your loan experience. We look for every possible opportunity to improve and promote customer service. Our Client Advocate team will be researching these comments further to ensure a better experience for future customers. Our team is always eager to hear from you and would have been grateful for the chance to speak with you sooner in the process to seek improvement.
