I love the personal touch Veterans United puts on the home buying and refinancing! The loan officers and their teams go above and beyond to make sure we knew what what happening and answered every question we had along the way. I will definitely US Veterans United, and hopefully, Joshua Mantle and his team!
Stressful. I never felt that the lender wanted to help us actually get the loan. We felt like we were asked to do certain things that proved we had integrity. Like get a letter from our daughter saying she wasn’t getting any rent money from her Dad when he stayed at her home. We have excellent credit and had very low debt but felt like we were treated like we didn’t have two nickels to rub together.
Response from Veterans United
Kenneth, thank you for taking the time to share your valuable feedback. We appreciate the opportunity to research your experience and learn more. One of our Client Advocate team members is available to learn more about your experience if you choose to share more. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. Thank you for your service and thank you for choosing Veterans United.
I picked Veterans United from a google search. Their rates beat USAA and Chase. I was lucky enough to get Dustin Johnson as my loan officer. He is extremely knowledgeable and was on top of everything. We managed to close from start to finish in 38 days. Could not be happier with the experience!
My process from pre-approval seemed to go so fast! Rett and Caytlyn really helped keep the process moving, with minimal slow-downs along the way. Just the occasional extra request from the underwriters.They were very easy to keep in contact with, at almost any point throughout the workday. I highly recommend their team. Thanks again!
definitely go through Veterans United.
