Maureen O'Hare was the best. She always responded to voicemails and email promptly. She stepped in time after time to make sure we got to the finish line. In fact I closed 2 weeks early thanks to her and her team.
Can not in words how we feel!!!!!!!!!!!!!!!!!!!!!
It was so simple, normal army paperwork he asked for didn't have to search for anything and he beat the closing date by 16 days!!
I have purchased a number of homes in my life I would advise anyone buying a home or even thinking of buying a home; UNITED VETERANS should be the very first stop.
Veterans United has been the friendliest and most accommodating to our needs. VU Loan officers were very professional and courteous each time we conversed on the phone. They made us feel wanted and treated like a family as in the military I once proudly served. I couldn't be happier how fast and efficient the VU home loan process went and got us into the house of our dream.
1st time home owners
Good process..just takes longer than you would expect. ..but overall..I would recommend this to other veteran's
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Veterans United Home provided great and above and beyond service.
This being the third house I've gone and purchase, this is the best experience of the three. I would recommend veterans United to everyone Purchasing a new home. Thank you very much
Best lender ever!!!! Matt and Whitney made this experience the best experience by far!!!
I would recommend Veterans United to anyone seeking a loan to buy a home or refinance. Though we hit a few bumps in the road, John and his team moved quickly to resolve the issue.
My home purchasing experience was stressful and confusing because of the work of our loan officer (Devon Casady). From the beginning Devon did not communicate the status or our pre-approval process. Only after a numerous phone calls and emails could we get an update on the status of our approval. Additionally, Devon pre-approved us for an amount that we did not end up receiving when the loan went in for underwriting. Devon explained that if we produced the necessary paper work explaining our financial earnings, obtaining our pre-approval amount would be a "slam dunk." After producing the requested paperwork for obtaining the loan, the underwriters denied our loan amount. Devon claimed we produced the complete opposite of what was required to obtain the amount needed to complete the purchase of the home we had already made an offer on. Devon never admitted to making a mistake in the process, instead he lied in attempt to cover his mistakes. In reflecting on the whole experience, I understand that my financial income presented a challenge for any loan approval process. Therefore, I was willing to provide Devon with some extra time and patience to make sure our pre-approval process was handled correctly. I only asked to be updated on the status process, and receive clear communication on what was needed from my end to make the loan work. Through the entire experience I never received adequate status updates or clear communication. Since I have completed the process, I have spoken with others who have worked with Devon and shared similar experiences to the one we had.
From the time I call Veterans United till the day I closed, Bryant Chambly and Derek Flecher stayed on top of everything. No matter when I called about any concerns they would always respond within minutes. I was assigned a realtor in my area. Mark McEntire . Veterans United and Mark were the greatest people you would ever meet. Thanks to them, my whole experience has been an outstanding one. I closed on my new home 10/26/2015 with virtually no glitches. I will be telling all my veteran friends and relatives about Veterans United.
If you have any doubts, DON'T.
Veterans United is definitely there for you..
Great job guys, and thank you.
Working with Veterans United made my home buying experience drastically more easy than I ever thought it would be. My loan specialist told me what he needed me to do, gave me step by step instructions all along, and he always had answers when I had questions. I could not be more satisfied with the entire experience!
As mature homebuyers, we have worked very hard and lived quite modestly. It was amazing to recieve such guidance and help on so many levels by each person on our team to help us realize our dreams in homeownership.
they are over all great. just was a long process. I was unaware of.
This was my first home buying experience and I thought it was going to be overwhelming and stressful. It wasn't!! Thanks to Veterans United team and the realtor they set me up with, the processes were easier than I could ever imagine. The best words I can use are FAST and FRIENDLY!! I was in my new home in less than 2 months! I'm a home owner y'all!! Thank you guys so much!!