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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

378,843

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 378,843 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

3.5 out of 5 Stars
Would Recommend

I was not very comfortable with the electronic media of completing request for information. This discomfort was not with platform used but the changes in names during the process increased my distrust of the company initially. With in this cyber vulnerable environment consistency with whom you work with helps decrease suspicions.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

4.5 out of 5 Stars
Would Recommend
headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

1.5 out of 5 Stars

Overall, my experience with Veterans United was not smooth and rather frustrating. I will be refinancing in the near future and they will not be my lenders.

Response from Veterans United

Katreese,

I’m really sorry the communication from your team came up short. Our Client Advocate team is looking into this for any follow-up coaching opportunities we can share with your team and our training managers. You’ll have a voicemail from Dave with his direct extension if you’d like to discuss anything else from your experience with us. We’re here to make this better however we can. Thank you for letting us serve you all the same.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Thank you Tim and team.

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

4 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
James G. is Through the Roof!

If you want a good ribeye then go to a buffet; if you want a great ribeye, go to a stake house. If you want a good lender then go to your local bank, but if you want a GREAT lender, go to Veterans United!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

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5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

My experience with Veterans United was pleasant. They informed me daily on the process while my home being developed.Thank you!

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Outstanding Performance by all teams involved.
Keep up the amazing work.

headshot image of Bobby Bryant

Loan Officer: Bobby Bryant

NMLS# 2225562

5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Caleb Beebe

Loan Officer: Caleb Beebe

NMLS# 2070328

5 out of 5 Stars
Would Recommend
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend

There was one person at your company who was not helpful at all. If I called with a question she did not return my calls. She cause a big delay in closing. If Angelica had not stepped in I think that I would have back out of the whole process. I do not remember her name but Angelica will. She was the only one who was very rude when I did talk to her and she would not answer questions. Only Angelica and Tiffany did for her. She does not need to work there.

headshot image of Angelica Thames

Loan Officer: Angelica Thames

NMLS# 2282339

5 out of 5 Stars
Would Recommend

The best loan experience I have ever had buying a home. Very knowledgeable. Will always answer your questions in no time at all. From step one until closing mark Reid and his team were awesome. I highly recommend my fellow soldiers to get their home loans through mark Reid and his team at veterans United. I couldn’t be more happier and felt respected during my loan process. Thank You Mark Reid your the best.

headshot image of Mark Reid

Loan Officer: Mark Reid

NMLS# 1619795

4.5 out of 5 Stars
Would Recommend
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

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5 out of 5 Stars
Would Recommend

Highly recommend Veterans United, my home buying experience was painless and quick. They have an efficient and dependable team!

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend

The whole team that worked with our family was Amazing, Great, Helpful, Understanding and fast acting.. Josh's team gave us the VIP in customer service!!They all ROCK!!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Great experience, everyone was knowledgeable, caring , and fast with processing. Mike and his team were wonderful!

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend

For a first time home buyer, there is alot of things that have to be done, and veterans united and the realtor they recommend, make it easier to get through all of the red tape, paperwork, hurdles and just make homebuying a lot less stressful

headshot image of Douglas Brady

Loan Officer: Douglas Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend

Veterans Home United made my wife and I feel like family.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
Would Recommend

Was an excellent experience with Veterans United Team !!!!

headshot image of Amanda Baker

Loan Officer: Amanda Baker

NMLS# 2132117

More Reviews

See all 378,843 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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