Overall really good experience.
Despite a few challenges, the employees of Veterans United stood by our side all the way!
Thanks to Eric and Desi for making the loan process so easy. I would recommend Veterans United to all veterans looking for a home loan
Devon and his assistant, Elaine, were very helpful and answered every question I had in a timely manner. Devon helped me get a much lower rate than other mortgage companies and is ultimately saving me a substantial amount of money. He and Elaine worked quickly and kept me updated on the status of my loan, even without asking. The method of submitting paperwork online was very convenient, and security of your personal information is not an issue. Both Devon and Elaine were professional, polite, and made the entire process essentially stress-free. I highly recommend Veterans United and 100% satisfied with the services provided by Devon and Elaine.
Chrystaline, Ted, and Michael is a great team to work with. From my first contact with Chrystaline to the last call after closing with Michael. I was in a crunch and under contract on my home when all seemed lost. I contacted VU told them the situation with my current lender and how long I had to close. In just under three weeks they took over and got me closed on time. Michael messages me quickly with any issues or document requests and I responded as fast as possible. This team will do what they say when they say it. Thank you very much Vetrans united for your support
I would highly recommend Veterans United for VA home loans! I was very worried about going through this process. Thankfully Carrie and Cassie were very knowledgeable, and were always available to answer my many questions. They know what they are doing and and they do an absolutely amazing job. Follow your dreams and feel confident using Veterans United for your VA loan needs!
Veterans United made the process of me buying my first home a painless experience. At every step of this process Veterans United me connected me with a caring professional who could answer any of my questions. Further, Veterans United's portal breaks every step of the home purchase process into tasks so that I never felt overwhelmed during the process. I specifically want to thank Suzanne McClain and Sarah Dixon for guiding me on my journey to purchase my first home.
To one and all we recommend requesting Scott Davis to handle your account. The whole team were very efficient and timely with all aspects of the home buying experience! Very professional!!!
Hands down the most professional and dedicated mortgage company out there! I’m forever a fan of VU! If you’re on the fence.... Get off and give um a call. Grade A service from a Grade A company.
I've had 3 mortgages so far in my life. The first was an FHA through a 5 letter banks that starts with C- and We've had nothing but issues, hidden fees, and policies meant to make it harder for us to keep our home than to stay in it. The other 2 mortgages have been trough Veteran's United and they have been friendly, helpful and knowledgeable during every step of the process. When we were getting our mortgages, they helped us find insurance companies that might be able to give us better rates. After we had our mortgage, their customer service reps were polite and friendly when we had questions. They helped up through the sale of 1 of our houses. I wouldn't let the other Vets in my family go anywhere else for their home loans.
I would say ask as many questions as you can. It can be a complicated process at times and I really appreciated having an almanac of people more versed in this than I am. Even from a distance I felt a lot of support from my team.
Veterans United will work hard to make your home buying experience a great one. They exceeded our expectations in every way - including very quick processing, friendly employees, and giving us a very good interest rate!
My wife and I knew nothing about the buying process. Veterans United and their staff went the extra mile to educate us and make us feel comfortable through every step of the process. We knew exactly what we were signing, why were signing it, and what the options were to make the best decision for our family. We will be customers for life and encourage everyone, eapecially 1st time buyers, to stop by and let Veterans United get you into the home of your dreams.
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As a veteran rest a sure that Veterans United home loans will give you 100% and be there for you through the whole process Working hard to process your loan and get you through closing day And into your new home
I had been working with Quicken for our loan. However, Veteran's United was able to offer me a better rate and lower closing costs, while still being able to close our loan on time. Our loan officer was straightforward, honest, and very knowledgeable and responsive. Quicken, on the other hand, did not seem to be very knowledgable about our state rules and on several occasions, I had to correct them. Even with transferring our business with less than a week from closing, we were still able to close our loan on time.
