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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,498

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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4.5 out of 5 Stars
Would Recommend

Easy with all objective tasks broken down individually with a simple check list.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend
headshot image of Dave Stoll

Loan Officer: Dave Stoll

NMLS# 1657172

5 out of 5 Stars
Would Recommend

Luke and Ryan where the best. They made it easy and painless for the most part. Signing and uploading to website is easy.

headshot image of Luke Whaley

Loan Officer: Luke Whaley

NMLS# 1359712

5 out of 5 Stars
Would Recommend
headshot image of Dorothy Willy

Loan Officer: Dorothy Willy

NMLS# 182161

5 out of 5 Stars
Would Recommend

They worked really well with us to make the process as easy as possible and made sure we stayed informed every step of the way. I will recommend Veterans United a 100%

headshot image of Jon Beahan

Loan Officer: Jon Beahan

NMLS# 181325

3 out of 5 Stars
Would Recommend

I was disappointed I was told to call and lock my interest rate so if the interest went up I would be protected. I did call and I reminded the lenders of that before they wrote the contract. The interest went up and they charged the new rate. I told them and they gave me the dumbest reason why they couldn’t honor what they had promised. That left a bad taste in my mouth and all the good work they did was negated by this false explaination. I was business man, college professor, license baptist minister amoung many other title and my word was as good as a written contract and that is the reason I didn’t back down from signing the contract. Other wise everything else on scale ofOne to ten was good

Response from Veterans United

Hello Richard, we appreciate your feedback on this matter. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Our team will be researching your rate lock to determine what our team may do in the future to help prevent any possible confusion. We do appreciate your calling attention to this aspect and we value your feedback.

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Dave Llewellyn

Loan Officer: Dave Llewellyn

NMLS# 933895

4 out of 5 Stars
Would Recommend

Was extremely satisfied with the overall outcome. It was a lengthy process but staff was able to work diligently to get loan completed. I was extremely happy with Jeremy being thoughtful in sending my family a care package for my son's college football team. Absolutely awesome!! Thank you to all staffing that helped throughout process..Go Broncos!!!

headshot image of Jeremy Essner

Loan Officer: Jeremy Essner

NMLS# 1520515

5 out of 5 Stars
Would Recommend

Ryan, Kerry and the entire team did brilliant work securing my loan. They were attentive, responsive and did everything they could to help educate me and my wife throughout the process. My Realtor asked me at closing to extend her gratitude as well. She felt that these were among the most professional teams with which she has ever worked.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

Veterans don't go anywhere else for your home mortgage, this Co. cares about you and they won't let you down, just follow their instructions get the documents they need and you too will be in your new home

headshot image of Brooks Rapp

Loan Officer: Brooks Rapp

NMLS# 1660966

5 out of 5 Stars
Would Recommend
headshot image of Steph Buckridge

Loan Officer: Steph Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Andy Miller and Holly Wettlaufer were exceptional people to work with. They were very thorough but courteous and real workers to insure a smooth transaction. If anyone needs a team to work with we highly recommend Andy and his team. We want to THANK you both for all you did for us. The home is fantastic, only wish we could have closed sooner but that was no fault of anyone, just previous commitments by some of those involved happened to make it closer to the holidays than anyone had really planned.Thank you both again VERY, VERY, much. Hoping you both enjoy a fantastic Christmas season. I definitely know that we will. Harold and Martha Galax, Virginia

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

It was a great experience working with Veteran United Home Loans. They had prepared a list of documents that was needed for our closing and had no hold ups on their part for our closing. They were professional and patient with the many questions that we had. I would highly recommend them to any other potential home buyers.

headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

All in all I am very pleased with my experience. VU made a seemingly difficult process very simple and straight forward.

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

I had a great experience with Veterans United. Everyone was very helpful and Kept the process moving and they went the extra mile to get my closing the day before Thanksgiving- thank you

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Jon Beahan

Loan Officer: Jon Beahan

NMLS# 181325

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5 out of 5 Stars
Would Recommend
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

The loan specialist are friendly and helpful. The website is easy to use. This was so much easier than the first time we purchased a home.

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

loved dealing with them. They did all the work and made it easy to do my part. You do a great service for anyone who deal with you

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Veterans United is a great help to veterans. I highly recommend.

headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend

First off I would like to say THANK YOU! You and your staff have been a true pleasure to work with! For a process such as this, you and your team have made it very smooth and when I thought there was no end in site your team reassured me that things will be ok and handled it with the upmost professionalism! A true testament to your commitment in taking care of me and my family! There is no doubt y’all are a ten in my book! I also want to thank you for the nice gift you provided me and my family; my daughter loves it ALL! Thank you again for all of your support! I will pass your name and company to my friends and family!!

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

We have used Veterans United to buy 2 home and a refinance. service has been excellent and they got us a loan that was affordable when others wouldn't. Our family really appreciates the service you provide.

headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

4.5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

More Reviews

See all 430,498 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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