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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

425,471

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 425,471 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

My experience with Veterans United was nothing short of impressive. From the very first call to get prequalified all the way through to closing day, it was a great experience!

headshot image of Morgunn Skipworth

Loan Officer: Morgunn Skipworth

NMLS# 1127375

5 out of 5 Stars
Would Recommend
headshot image of Travis Thacher

Loan Officer: Travis Thacher

NMLS# 1726843

5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend
headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

4.5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
Would Recommend
headshot image of Patricia Tatom

Loan Officer: Patricia Tatom

NMLS# 237993

5 out of 5 Stars
Would Recommend

Great to work with, always able to get thru by.phone n have questions answered promptly, sound advise

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

2 out of 5 Stars

The only redeeming part of the experience was Danielle. At least she was responsive. The entire process was made entirely too stressful by delayed responses and last-minute rush-rush requirements that should have been relayed sooner. Getting a loan through this company risked giving me heart failure.

Response from Veterans United

Hello Karen, we appreciate your feedback on this matter. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. It would be helpful for us to discuss your experience in greater detail and learn how we might better serve others in the future.

5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Brenda did a wonderful job of keeping me informed and following up with me.

headshot image of Brenda Mertz

Loan Officer: Brenda Mertz

NMLS# 1654336

5 out of 5 Stars
Would Recommend
headshot image of Bryan McCarthy

Loan Officer: Bryan McCarthy

NMLS# 1660736

5 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Closed right on time with no problems at all! Definitely would recommend to a friend!

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Eric's Team made this complicated process as easy as possible.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Being a first time home buyer, Veterans United Home Loans took away the stress of buying a home. The process from start to finish was outstanding.

headshot image of Jennifer Deaver

Loan Officer: Jennifer Deaver

NMLS# 1464178

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Kirk Jones

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
Would Recommend

I was very pleased with the entire process from start to finish. The staff that worked with me were timely and helpful.

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

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5 out of 5 Stars
Would Recommend
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Just a great company.

headshot image of Matthew Etling

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

The absolute best experience we could have asked for.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Our experience with Veterans United was OUTSTANDING! Very helpful and understanding of all our concerns, considering being a first time home buyer.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend

Veterans United and the title company, Premier Land and Title, did great. Our Real Estate Agent and the seller's mortgage broker had personal issues which spilled out into the professional side. Veterans United and Premier Land and Title dealt with that professionally and helped us through any misgivings we had due to the conflict to help us close on time. Thanks for everything!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

4 out of 5 Stars
Would Recommend

Na

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Jerry and Taylor were polite, patient, and professional. I want to thank the extended team as well for ensuring a safe healthy home environment purchase.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

More Reviews

See all 425,471 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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