Great for first-time homebuyers! We had lots of questions along the way, and everyone we worked with was extremely kind. You can text your loan officer with questions. I never waited on the phone. Upload documents and access all your info online, whenever suits you best. We got our best rate with VU and they happen to have the best customer service as well. We will absolutely be using VU again in the future!
Veterans United was a pleasure to work with. They made the whole process easy to get through. Thank you Veterans United
Again, thank all of you for your hard work. It is very much appreciated.
The people at Veterans United seem to really care about their customers. They make the home buying process as easy and stress free as possible.
As far as Professionalism, Real Estate Knowledge Unsurpassed, Integrity Focused, and Considerable Work Ethic goes, "Veterans UNITED" is Second To None in my book, the way this team dedicates themselves to bringing Hopeful Dreams to Joyful Reality is just simply amazing. I wholeheartedly recommend this Company to Anyone looking for Trustworthy Individuals. They have Truly Been A Blessing To Me.
Any veteran who is interested in owning his or herOwn home Veterans United Home Loans is the only way to go
Veterans United and my loan manager made our entire home buying process, from the pre-approval letter to closing, a low stress event. The time from offer to close was less than 45 days. My loan manager, Lee Sattler, was professional and genuinely committed serving me and my family . He was always available to answer questions and he was proactive at every step. There were no surprises. Also, Veterans United’s origination fees were untouchable by either USAA or Navy Federal and I even received additional lender credits thanks to an excellent credit rating. Lastly, as an out of state buyer I was worried about possible last minute complications. Instead, on the day of closing a mobile notary came to my current home and I signed all the paperwork at my dinning room table with a cup of coffee.If you are in the market for a VA loan, you owe it to yourself to talk to Veterans United and I would ask for Lee Sattler.
Veterans United will be highly recommended from me to fellow veterans. I went ahead and got two preapprovals to weigh my options on rate- Navy Federal and Veterans United. Jessica Fitzgerald of Veterans United and her team (Harley Bailey) gave me a courtesy call within a couple hours of my preapproval and gave me wellness checks to see how I was doing throughout the time I was working with her til the day I closed on my house. NFCU gave me a courtesy call a couple days after my preapproval and a random check after I picked out my house and put in an offer. I started uploading my documents to see which rates would be better- NFCU's website to upload documents was very tedious and confusing versus Veterans United's site. NFCU had way too many drop down menu's and i gave up sending them my information. Veteran's United has a very easy site to navigate through and after getting a few random text and phone calls from Jessica and her team made me feel appreciated and I chose them over NFCU. I can see why Veterens United has really high customer service ratings. Thank you Jessica Fitzgerald and team for a wonderful first time home buying experience!
The realtor and loan team were helpful during this experience.
Highly recommended! Everything was a breeze!
This was a thoroughly awesome experience dealing with VU. I would recommend veterans use VU every time. To tell the truth I was shocked how on top of things they were and how quickly and completely they answered all my many questions. My loan went thru quickly and without a hitch. VU always told me what was needed from me through their online "To Do List" system and I made sure to deliver what was asked quickly. All of this made the process extremely smooth and calming. I would use VU again and so should any veteran looking to buy a home.
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