Very smooth process. I bought a home 12 years ago through Wells Fargo but it was not nearly as efficient. We were able to close in only one month.
Would 100 percent recommend Tim and his team to any veteran looking to buy a home. Very helpful and caring! Even though I was in the process of coming home from a deployment Tim and his team made sure to stay in constant contact with me about any and all things with the home buying loan! I greatly appreciate there help and if I buy in the future I’m definitely reaching out to Tim again!
I have nothing but good words to say about Veterans United!!! Thank ALL OF YOU for looking out for us Veterans!!!! :-)
We faced many challenges because of our geographic location. However, Steve Kincheloe and the team at United Veterans made this loan process feel as if they were down the street. We did our research and shopped loan companies. Veterans United beat everyone by far! Not only did we save money, but the team at Veterans United made us feel valued.I recommend Veterans United to any veteran who is looking to buy a home. They are honest, hardworking, and caring.
Would not recommend Steve Gustavson.
Response from Veterans United
Hey Sharon,
I'm sorry to hear you didn’t have the best experience working with Steve. We always aim to provide top-notch service, and it sounds like we missed the mark here. I’d love to learn more about what happened so we can figure out how to improve.
If you’re open to sharing more details, please feel free to reach out to my client advocate team directly at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but you can reach out anytime.
Mark and his team really were amazing. He worked flawlessly with my realtor to answer all my questions. They were very on top of all their responses and always went above and beyond.
Veterans United gets a 10 out 10 every time. Ms Kelly is a dear and a pleasure to know.Retired MSgt Candance Ford
I would send my children to Vet United.
Took very good care of me and made sure I understood everything and what they needed from me . I will definitely recommend to my friends
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Wonderful experience. Thank you all
I had the best loan team, they answered all my questions, they are very knowledgeable and approachable. The process was quick and easy, a matter of a few short weeks from start to finish. Veterans United is the best!!!
The team did a great job helping me make this an easy process. Connie was exceptional and so was the help with everything. Thank you!
My only feedback about the process it to ask more questions when going through the pre-approval process to avoid last minute documentation requests.
