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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,139

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 428,139 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Billy Watkins and his team have been nothing but terrific for us. Victoria and Melissa really made sure all of my questions were answered in a timely manner.

headshot image of Billy Watkins

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

It was a very lovely experience working with Veterans United, very friendly, experienced, and professional

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

0.5 out of 5 Stars

Veronica was TERRIBLE! she screwed up our account big time. Thanks her to her we had to pay more money out of pocket then we were supposed to and she LIED constantly to us and our realtor saying we were getting our money back and that was not the case. Veronica had no idea of what she was doing.

Response from Veterans United

Hello Christopher, we appreciate your feedback. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We would like to learn more about your experience. A member of our Client Advocate team has attempted to reach you for help improving our service for future customers.

4 out of 5 Stars
Would Recommend
headshot image of Zachary Nelson

Loan Officer: Zachary Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
headshot image of Ella Owens

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
Would Recommend

Although none of my other family could use VA benefits, I would recommend Veterans United, so they could pass the information on to other veterans. The entire team has been an invaluable source of information and support.

headshot image of Josh Schultz

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Very helpful and always keep us up to date.

headshot image of Ashly Bohinc

Loan Officer: Ashly Bohinc

NMLS# 1161538

5 out of 5 Stars
Would Recommend
headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

4.5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

4.5 out of 5 Stars
Would Recommend
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend
headshot image of Jeff Fox

Loan Officer: Jeff Fox

NMLS# 1599115

4 out of 5 Stars
Would Recommend
headshot image of Matt Lucas

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Straatmann

Loan Officer: Jeremy Straatmann

NMLS# 1645476

5 out of 5 Stars
Would Recommend

Very happy with the whole purchasing experience with veterans united especially working with Billy Jones.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

4 out of 5 Stars
Would Recommend

very friendly and helpful

headshot image of Gina Overshiner

Loan Officer: Gina Overshiner

NMLS# 1177627

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth A.

Daniel is a very professional and kind gentleman. He did an awesome job servicing my loan. I am very content with the job that he did.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

4.5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

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5 out of 5 Stars
Would Recommend
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend
headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend
headshot image of Matt Istwan

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Outstanding service all around, we had a great experience.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Nate and Mark were very responsive to our needs and almost ‘nagging’ with their follow up and reminders. But we appreciated their persistence, encouragement and explanations whenever actions were necessary to ensure our loan package remained on track.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

4.5 out of 5 Stars
Would Recommend

Overall, VU was great. Communication was always open, I never waited more than 12 hours when having a question answered, either by phone, email, or text message.

headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Sam Yoo

Loan Officer: Sam Yoo

NMLS# 149705

More Reviews

See all 428,139 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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