Tyson & Tyler made our First Time Home Buying easier than we thought it would be. They were great.
It was truly a good experience for the most part. I didn't find The Lighthouse program to be beneficial as we didn't receive check-in for status or much help offered. The portal aspect is streamlined and easy to access
Joel and Dena were very patient and understanding i couldnt have asked for better Loan Officers
The loan team, Josh Kaplan and Tony Stephenson were absolutely outstanding!! Tony was on top of everything and was always so very helpful.
It was awesome
John was great - he was probably the reason why I decided to go with VU for our loan. Brandon was helpful and so was Amanda. However, there were times when I called Brandon or Amanda with questions and I got information that didn't make sense or was incorrect.
From preapproval to close, every question, text, and email I sent was promptly answered. I can't imagine having to go through this process with anyone except Veterans United.
Best experience I’ve ever had with a loan officer! Kim is the greatest!
Shane Martin and Molly did all the work and l was informed all the way,they were fast and well organized.
During the end of the process there was some additional information that was requested during underwriting.. Veterans United reaches out to the company to get this information without telling me that this information was needed. If they would have told me about this information the day they requested it I could have gotten the information in a timely matter and we would have been able to close on time. Due to this information not being delivered on time our closing date was pushed back causeing me to call all the utilities and insurance company’s and change everything. It was a major hassle that could have been avoided if Veterans United would have been up front with me and let me know what was going on.
They listed everything we needed to do. If something was unclear, they made sure we knew what needed to be done, or fixed!
Alex, Joe, and all of Kaleb's team were exceptional communicators and guides during our first home-buying undertaking. We made our offer the week of Memorial Day and closed around the 4th of July! It was a remarkable and momentous experience getting our slice of the American dream with my hard-earned VA Loan. This organization is top-notch, trustworthy, and extraordinarily served my family and me every step of the way. Thank you, VU!
The experience with Veterans Home Loans was a very smooth process. Everyone that I spoke to was professional and knowledgeable. I had no complaints with anything, only positive things to say.
DAVE!!! Outstanding!!! The whole process was so smooth thanks to Dave Stoll. From pre-qualification straight through closing Dave was in contact with me guiding me through every step, ensuring an absolutely wonderful experience. This was my first mortgage and I expected it to be much more difficult. So many thanks.
