Friendly
Helpful
Appreciative of my service
Veterans United was great! The loan team were all easy to work with and very professional. I was able to upload the required documents and questions were answered by the staff so we knew the next step of the process before it happened. Helpful website providing answers to questions and required information processing.
The website is very user friendly and everything worked out perfectly.
We had some unique circumstances that had to be worked through and Mike Lyman and his crew were helpful the entire process.
I went with Veterans United Home Loans because they were rated as #1 when it came to home loans for veterans. They did not disappoint. Thanks for every thing
Thank you
everyone that we dealt with was very easy and very helpful
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I believe most of our issues came from our underwriter in back misunderstanding and Communications but underwriter was the worst portion and some communication issues here during their butt nonetheless we all got our jobs done in time.
Experience was great and smooth. Communication was phenomenal, via text, email and phone.
Very smooth process, our team kept us informed at every step of the way. Would highly recommend VUHL.
Great customer service. Anytime I had a question entire team was great and responded quickly
Jess Vomund and Heather Risenhoover are absolutely incredible! They were there every step of the way and gave me such peace of mind! It was the best home buying experience I have ever had and was so pleased and grateful to work with these top caliber professionals!!!
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I loved working with Robert and his team throughout the process. He made it very easy for us to purchase our home and I would absolutely use the service again!
The beginning process with Veterans United was quick and easy. Once it went to the transaction coordinator and then underwriting, it became a tedious hassle with communication being, most times, unsatisfactory.
Response from Veterans United
Scott, communication is the foundation of the service we provide, and we're very sorry if we didn't meet your expectations. We continue to review and revise our training materials based on feedback like this. We appreciate your help making the home buying journey better for Veterans.
