I would tell you if you're a first time home buyer please try Veterans United especially if you're a veteran they will treat you right. It was an easy process from pre-approval to closing. My agent Charlie Holsten and his team were very helpful and knowledgeable they will take good care of you.
I highly recommend Veterans United! They are fast and efficient and they dont make you go through too much ardous paperwork like some other mortgage lenders. The online platform was easy to navigate and I was able sign the documents through the phone.
Veterans United has made everything incredibly easy from start to finish. They took time to explain anything I needed, were incredibly friendly, and helped every step of the way. I felt like I had an entire team behind me for the whole process. I can't say enough good things about Veterans United and I would recommend them to anyone and everyone.
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10/10 recommend!
Great company to work with. Second time we have used them and would use them again.
The whole experience with Veterans United was actually very pleasant. The process was efficient and painless. The Customer was truly outstanding. This was our 6th home loan and it was by far the easiest. Thank you.
So easy! We felt like we were their priority. I’d recommend this experience to any veteran looking buy a home.
He was very prompt with answering all my questions and returned my phone calls even when I did not leave a message. Great guy and would have him on my team any day.
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The process is seamless and easy! Trust Veterans United, they’ll take care of you!
Everyone was great & helpful ! Made this experience less stressful & felt confident along the way. Thank you !
The experience was honestly so bad that it’s not even worth my breath. Basically our loan specialist was unorganized and had poor communication. Our closing almost fell through due to inability to communicate and be proactive.
Response from Veterans United
We're sorry to hear you didn't have the VIP service we strive to give each of our Veterans, Joshua. If you would like to discuss your experience, our Client Advocate team is happy to do so. We use all feedback to find ways to improve our service and learn from our mistakes.
We researched and compared and have now financed twice with VU. We will next time as well.
