There was an amazing lack of communication from Josh and his team. I also feel like a lot of things were left to the last second and became an emergency when there was no need for this to happen.
Response from Veterans United
We appreciate the feedback Adam. We understand that a lack of communication can cause additional stress during your loan process. This information will help us ensure that other Veterans in the future do not have a similar experience. A member of our Client Advocate team has left you a message for any additional details. Thank you again.
It was outstanding. Top notch people.
Very professional and understanding.
Best loan team I’ve ever had the pleasure of dealing with!
So informative. All the videos were great for me as a first time home buyer.
I'm 100% DISABLED VETERAN. I had no problem navigating through the process and getting my house. You and I own a very nice home.
They have a team help you so that someone who understands and is knowledgeable on your case is always available.
Great people and very easy to work with.
Misplaced documents concerned me. Calls regarding categories that where listed upset me having to deal with 2 loan specialist was not appealing.
My wife and I shared a wonderful. Home buying process with Veterans united. Our loan officer Derek Flood-Lorber. Was tireless in his efforts to secure our mortgage. We couldn't have been placed in better hands. Me and my wife Cassandra will be eternally grateful. For everything Derek and Veterans United has done for us. We thank you so much.
I never knew that it could be so easy to buy a home they worked so hard for us.
Craig and the loan team were wonderful!
It’s was a long, confusing, and frustrating process that Molly and Jeremy did a great job cleaning up and helping to get it done.
So simple. Every step in the process happened while I was transitioning into a new unit (Army) with an integral role at a very high operational tempo but the entire loan process took very little time and was incredibly simple.
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Words cannot describe how amazing it was to work with such dedicated professional overall great people. It was actually an honor to work with them.
Everything was a fairly easy process.
Kim and her team very help in the process
The best and easiest loan experience we’ve ever been through!
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The only hiccup was with my underwriting, but other than that, this was a very smooth process. I was always kept up to date through the website where I was, what the next steps are and what was left to achieve on the road to my new home.
