I was confused at the start, but I now have the experience and knowledge to pass on to soldiers so they are too successful in purchasing their first home.
Veterans United was very easy to work with and their employees are very efficient. A special thanks to Alberto and his team for their professionalism and efficiency. Alberto really made my experience a positive one.Will definitely recommend Veterans United to people looking for a mortgage.
Everyone did a excellent job
Overall a great experience. There was some hiccups here and there but was not caused by the VU team. Very good communication and easy to work with.
Corey and Sarah made for a very smooth process and were always there to answer any questions.
My wife and I would like to convey (we learned that word from our real estate dealings, lol) our deepest and most heartfelt gratitude to each and every one of the Veteran's United Team!!!Our journey began with Smith Gaddy on May 23rd. This being our first home ever (yes, at our age...), we did not know what to do or expect. We were guided by you all every step of the way. Our concierge (Casie) got us connected and on track for this process. She also hooked us up with our realtor. Tyler (our loan officer) got involved immediately and worked on our preapproval. Every step was detailed and explained in ways we could understand. The patience, understanding, and commitment was/is so amazing. Cara kept us on track for the underwriter and Jimmy kept the ball rolling in the same efficient manner when Cara was not available. Alicia got our Homeowners insurance in line and patiently kept making necessary changes as we needed them. We successfully closed on July 25th, 2022!Tyler (our loan officer) has gone out of his way to make our dream come true. He helped us overcome obstacles which could have destroyed our dream from becoming a reality. We will never forget him or his team!We tell you all this so you can get an idea from the buyers/our perspective. You all never lost sight of why you are doing this.I am a Vietnam Veteran who has had a difficult trip through life. I never would have dreamed this possible. More importantly, my wife gets the one thing in this life that she has always dreamed of. Thank you for what you have done for us! Remember that you all hold the ability to fulfill a void in a veteran and his family's life. It makes a HUGE difference and again we will be forever grateful to you all. Thank you!!!
Thank you all for an amazing experience. We absolutely love our new home.
Great team! They made the process of buying a house simple and clear.
Veterans United truly put together the DREAM TEAM! From beginning to end we had everything we needed. Whenever we felt overwhelmed, had concerns, or just plan old afraid of what we didn't know, they had a system so squared away that you had no choice but to feel a sense of relief. Thank you for making this process as painless as possible!
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This is our second time working with Kelly she is great! That is why we came back to Veterans United.
The entire process was easy, the personal attention as well as the use of tech to transmit documents in a timely manner, Great use of resources and teamwork.
Best home buying experience for me, Dan and Ryan are top of the class.
Veterans United you have once again amazed me. You must being doing something right with your hiring because you have some amazing personnel. Your portal is easy to use and the checklist come in hand. You guys are awesome!
Thank you for all your assistance!
We have bought several homes in the last 25 years and this was the smoothest one yet. Great communication and prompt response when questions arose. Highly recommend!
