As with my first experience with VU, this experience was excellent. VU has done right by me and has earned both my recommendation to others and my continued use for any future homebuying needs I may have. I cannot speak highly enough of our loan officer, AJ, and his whole team for their help and diligence. It made what can be a very stressful experience easy and painless. Thank you!
I had an amazing experience and a pleasant road to achieving the house. Thanks for helping me achieving my goal of giving my kids their own home. I really appreciate everything you did for me and my family.
Definitely recommending Veterans United to all my friends and family. The process went smooth and fast that even my realtor wants to work with Veterans. Thanks to my loan team Wesley Earl, Jared Zahn, and the rest of the team for the support and ready to answer any and every one of my questions.
Just a thank you for everything you have done. You all were very nice and helpful.
Again, Torri made the process the easiest and simplified any issue for the buyer to understand!
I would really like to give the entire team a 12, because all of your work that went into closing the loan was timely, accurate, and expeditious. It was impressive to go from offer acceptance to closing on the home in three weeks, and was clear to close within two weeks!! Well done and thanks again!!
The Homebuying process was stress free. Thank You!
We want to thank our team at Veterans United for making this dream possible. We are proud veteran home owners.
You have an excellent crew. I have but good things to say. I thank you all.
We had the most awesomest amazing team ever. Always there for us the whole step of the way. We r so blessed to have them on our side. The best ever. Highly highly recommend all of them. If we ever got another home loan it will be with these guys. We will spread the word about these awesome people.
I will recommend your service to anyone who is looking to buy.
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Definitely my best home buying experience! This is my third VA loan that I have done and this one was extremely easy and stress free! Super knowledgeable and friendly team made the experience great!
I would use Veterans United and refer them to a friend, very professional and helps you every step of the way!
My name is Cliff Champlin my wife and I went through this process so easy the way this setup is with your to do lists they send you and everyone on our team kept in touch with us through the whole process, we can't thank them enough.
We closed in about 3 weeks, which is awesome. The loan officer and underwriters were quick in expediting documents to close as early as possible.
My only suggestion is to update the estimated attorney fees in your system to locality. The original attorney fees were quoted as over $1000 less than what they ended up being. When the attorney sent their pricing to the lender, I was not notified for a week about the change when it was too close to closing to select a new attorney without delay. Even the day before closing, another $200 came in before signing. Some of this may be illegal kickbacks between the sellers agent (constantly getting sued) and the attorney (his selection), so proper notice of fees would’ve given me earlier negotiating power and not losing so much of my earnest money. I expected the lender to have a “good faith” estimate and I naively banked on having about $2800 in return (including seller additional credit). Understanding I closed early, accounting for about $1000, I still was disappointed to receive only $280 on closing day. If this estimate was more accurate, I would’ve negotiated more seller contribution or new attorneys much earlier. I was told that it’s better this way to not negotiate because it didn’t delay closing, however I’d have been okay to delay closing if it meant I didn’t burn $1000. That’s my choice to make.Also I recommend immediately notifying the attorneys that VA loans do not allow non-spouses on the title. This communication failed between the lender and attorney offices, which will result in me paying several hundred more dollars to add my finance to the title.Otherwise, the rest of the customer service was good, arranging VA inspections, working documents, etc. It’s just hard to not feel duped regarding closing costs. It was naive of me to trust a lender estimate, but it put me in a truly bad position my first month while I cover expenses for moving.
