Very professional and on top of their game. Kept me on pace and made it smooth.
I reached out to VUHL due to one of my close army buddies Nathan Smith works with you and recommended it. I’m happy with the process and all the help that everyone was. From the pre approval in customer service was top notch. Dawn helped answer every question I had. This was my very first home I have ever bought. Thank you for helping veterans!!
This has been the smoothest mortgage transaction I have ever been involved in. The entire Veteran's United team was exceptional. I do want to give a special shout-out to Christie Thomasson as well. Her caring personality and exceptional interpersonal skills went a long way toward solving myriad issues along the way.
I've had no less then three home loans with Vetersns United. I consult with Rob Weigand because I trust him, he's honest and up front- and to the point.
The shortest distance between two points is a straight line. The purchase of my new home with the assistance and guidance of the Veterans United team is about as close to a straight line from start to finish as I imagine one can possibly get. Any further improvement in their process, would amount to diminishing returns. My questions were answered immediately and sometimes before they were asked. I was never left wondering and the process moved along as if it had been rehearsed. I did not expect to find my home of choice in less than 6 months time, but understood things could progress much faster than I was prepared for them to and that's what happened. I wanted space, forestry, and freedom from city noise and that's what I have as my very first home purchase.
Overall I truly believe this experience garners a 10/10. Home run shot, great team effort. I am so grateful. Thank you.
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Heather Risenhoover took care of all the moving parts that seemed to be swirling around. She also gets a solid 10 from me!
This is my 6th home purchase (thanks to the military life style) and my third home buying experience with VU. I will not use any other, VU has a smooth process in place that allows for a stress free experience on a stressful purchase. I could not be happier!! The app is wonderful! It allows for the buyer to action bank request at their convenience and without being interrupted during our busy work days. Ben Long and his team are friendly and knowledgeable giving me peace of mind about the process. They knocked it out of the park, again!! Just an overall exciting and great experience!!!! Thank you so much to my VU friends! ❤️
Over all, this was an amazing experience and I’m so happy that I got to work with all of these wonderful people. Everybody was so helpful and nice. I just want to say thank you all for all of your hard work and just being there for us through this process! I’m very grateful to each and every one of you that took care of us!
Special thanks to Rachel Gruber and Grace Walther. You two honestly made me feel like family and I can’t thank y’all enough. Thank you for your hard work and I appreciate everything you did to help me give my family a home.
They were very nice and very efficient.
