James, Ashley and the team were very easy to work with and kept me informed throughout the whole process. I value communication and could not have been more happy with the VU Team.
They made it as easy as I think it can be.
The experience that I had, was truly remarkable. The helpfulness of everyone I talked to the amount of time that they were able to process everything was outstanding. Customer focused, true customer service and the care they put into taking care of me was simply special.
Jimmy and his team we're exceptional. They worked tirelessly to make this goal come to fruition for my family and I couldn't be more thankful.
Every thing was Good To Go, from the beginning to the closing.
I came into this process with the mind-set of wanted to know where I stood in the case of borrowing for a home. I did not expect to be actually buying my first home when I started. Now, I am a proud home owner with an affordable mortgage. I could not have asked for a better experience.
on top of everything, reassuring, efficient.
Eric and the team were great. They worked hard and kept us informed. Also, love the web site with the clear to do lists and videos. Great support and visibility.
Joey and Jesse were always competent and wonderful / upbeat to work with.
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Everyone was very helpful and professional
Very professional, quick to answer questions!Easy to work with, personable, reliable.Felt very comfortable asking what I thought were stupid questions! They always assured me that no question was stupid!!!!
My loan officer did not call me to go over the final disclosure. I reached out to someone else who'd been helping me to confirm funds for closing, I also emailed my loan officer about the funds. Both told me I had everything I needed. I learned at closing I didn't have the right amount. Although everything up to that point went smoothly, I consider this a very big problem.
Great and easy processs...Veterans United really cares
