Best experience of feeling taken care of every step of the way . We truly are grateful to everyone on this team assisting us every step of the way !!! Thank you everyone !!!!!
This experience prob cost them a bunch of business bc I know hundreds of vets and will steer them clear of this company.
Response from Veterans United
Fernando, we respect your opinion, and we'd like to know more about where it is coming from. We would appreciate the opportunity to address your concerns directly. Please contact our Client Advocate team if you are willing to share more about your recent home purchase.
We were not happy with Katlin. She was very difficult to reach and she only seemed to respond to emails. In addition, she did not seem to have a handle on the process. She continually asked for information that Andrew had provided.
Being in unfamiliar territory buying a new home had me feeling uneasy and anxious. But knowing that Charlie and Jessica were taking care of me gave me much needed reassurance during the home-buying experience. I highly recommend this team and will seek them out again in the future. Thank you!
I have enjoyed working with Veterans United on my home loan. Everyone is friendly and quick to respond when I have questions.
All I can say here is the experience with Veterans United was one of the easiest to understand and deal with they are professionals that That went the extra mile for And cannot be thanked enough
The easiest home buying experience ever. Recently I was contacted from them about lowering my interest rate and they took care of everything! Mike Mange and his team is great to work with.
Ready to see for yourself?
Experience first-hand why 370,217 homeowners give us a perfect score!
Veterans United proved themselves to be the best possible choice we could have made when it came time for us to purchase our amazing home. They provided us outstanding and friendly service from start to finish. I'm glad we got to work with them. Amazing job, Veterans United!
We will definitely go with Veterans United Home Loans again on our next house purchase!!!
Ready to see for yourself?
Experience first-hand why 370,217 homeowners give us a perfect score!
The San Antonio team is outstanding.
Our experiences with Veterans United both on our original purchase and the re-finance were great. A pleasure to work with and very professional.
Not sure if it's so many new hires, or the fact that the housing market has picked up and VU just doesn't have the resources, but in comparison to my first house it was night and day. That includes customer service, knowledge, and just professionalism overall.
Response from Veterans United
Ryan, we're sorry to hear we didn't exceed the high expectations we delivered for you previously. It is a busy time of year, but we still want to make sure you, and all our Veterans, get the one-on-one service you deserve. We appreciate your feedback and will do what is necessary to ensure future Veterans get the outstanding customer service we know we can provide.
