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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

389,918

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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Showing all 389,918 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend

This was my first home purchase and the Team from Veterans United were all super in making it a smooth process. I would recommend VU to anyone who is looking to buy a home. Professional, courteous, knowledgeable and thorough. I started my search in late February and closed on July 10,2023. Words can’t express how excited my wife and I are for getting into our first home. Thank you for a wonderful job.

headshot image of Caitlin Finnegan

Loan Officer: Caitlin Finnegan

NMLS# 2019795

5 out of 5 Stars
Would Recommend

VU has given me a great opportunity to get back into a home of my own, after some bad times in the past. I thank the hole team with all my heart.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Thank you Veterans Home Loans!!

headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Would Recommend

I am so thankful for the ease Veterans United made the home buying process. This is the second home we have purchased with Veterans United -- and if needing to do again in the future ---- 100% will continue to use Veterans United.Thank you SO SO Much!!!

headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

Great Experience

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend

Thank y’all for everything!!

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Would Recommend
Photo submission from Logan W.

Being self-employed can make financing tough. But my Veterans United team stuck with me, and after 18 months of hard work I closed on my first home! I couldn't be happier with my loan team, and highly recommend Veterans United when pursuing a VA loan!

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

4 out of 5 Stars
Would Recommend
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend

Very pleased with the whole buying process, I really didn't have any real surprises, like having to come up with more money, everything came out like I was advised, my ? Got answered everytime I had one. Very pleased it was a painless experience. Thank you all.

headshot image of Brandon Boyer

Loan Officer: Brandon Boyer

NMLS# 2178360

5 out of 5 Stars
Would Recommend

I had a lot of guidance during the home buying process for which I am thankful.

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

The whole team was just what my family and I need in the home buying process. They took great care of us and I know they would do that for anyone!

headshot image of Kyle Buettner

Loan Officer: Kyle Buettner

NMLS# 1927309

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Tommy Heller my loan officer was extremely knowledgeable any questions or concerns I had were answered swiftly. My loan officer made the home-buying experience enjoyable and stress-free!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

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4.5 out of 5 Stars
Would Recommend

My loan officer, Nick, was there for me day and night. We hit a lot of hiccups with legal descriptions and timing of everything, but Nick was there for us every step of the way even taking time out of his schedule at home to work with us and see it through to the end. VU was able to get us good financing, at a good interest rate, all while keeping closing cost a low as possible. 10/10 would recommend to any veterans out there looking for financing options.

headshot image of Nick Berardini

Loan Officer: Nick Berardini

NMLS# 2073527

5 out of 5 Stars
Would Recommend

My loan officer Kennedy Kugle was not only able to blow any other lender out of the water in terms of financing, his impeccable service to Veterans deserves recognition of the highest accord. Late nights, weekends, holidays, I was telling him to take it easy but he wouldn’t stop trying to help and make my first home purchase as smooth as possible. And he succeeded because my real estate agent couldn’t stop talking about my purchase was one of the smoothest transactions he’s ever seen. Thank you so much Kennedy. If he ever joined the Army he’d be Soldier of the year, NCO of the decade material for sure.

headshot image of Kennedy Kugle

Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
Would Recommend

Love the To-Do list, made the process simpler than I thought it was going to be. Everyone was very helpful in explaining each document.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

2 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

0.5 out of 5 Stars

The mis communication was only overshadowed by the lack of communication. Absolutely the worst customer service I have ever experienced. We are warning the entire unit to look elsewhere. We should have cut out losses and gone somewhere else.

Response from Veterans United

Timothy,

I’d like to learn more if you’d like to discuss further. I’ve left you a message with my number and extension. If I can follow-up on any concerns or you still have questions, please reach out. I’m here to help.

Always in your corner,
Dave, Client Advocate

4.5 out of 5 Stars
Would Recommend

Veterans United did an outstanding job of simplifying the home buying process. They were able to answer all questions and were great to work with!

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

4 out of 5 Stars
Would Recommend

For a first-time home buyer, the amount of people involved in the process was overwhelming. The entire process was definitely more stressful than I thought it would be. Correspondence from all parties was really good. Overall, the team did a great job providing their services in the time frame that I needed.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

More Reviews

See all 389,918 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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