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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

418,928

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 418,928 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Bill Musick is an excellent mortgage broker, he goes above and beyond to ensure we got the best numbers for our dream home.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Randee Barr

Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

The whole team was wonderful to work with from start to finish! I never felt alone or like I was only being handled to make someone money. I appreciated that everyone kept in touch through the process and was always more than willing to help with any questions or issues. I’ll never get a loan through another lender as Veterans United set the bar too high for others to compete!

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Everyone was super great to me.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

4.5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

4.5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

4 out of 5 Stars
Would Recommend
headshot image of Austin Francis

Loan Officer: Austin Francis

NMLS# 1926637

5 out of 5 Stars
Would Recommend

Thanks Veterans United so much for working with me you all were great to work with!!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Would Recommend

We appreciate our veterans united team we had the pleasure to work with on getting us from the start to the finish. Rob s., Curtis W,Darlene,Christina C. They definitely did an amazing job Thank you all for your hard work and support through this process.
The Houser Family.

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend

My team is awesome

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

4.5 out of 5 Stars
Would Recommend

What a relief it is to know you all work your hardest! Best team I’ve ever had the privilege to worth with!

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

High quality client care & super professional staff

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

2 out of 5 Stars

I list with possible documents you need. If they don’t apply, that’s fine.
As team truckers , constantly needing more and more documents we did not have with us, was so stressful. And I drive as well as Rick. Hauling hazardous chemicals across the country.
Id provide a document needed and they would ask for more.
A Total NIGHTMARE. And caused me many migraines

Response from Veterans United

Thank you, Debra. We understand that the process of buying a home can be discouraging at times and know how tiresome it can be to tackle paperwork head on each day. You have helped us understand one critical way we might improve our service. We appreciate your comments immensely. So much effort goes into every loan application to meet expectations for communication. For this reason, we are always looking to support your customer experience with excellent care. If you feel there were ways we could have better handled the process, then please give us a call to share more. You all did a phenomenal job, and you have earned the opportunity to rest in your new home!

5 out of 5 Stars
Would Recommend

What’s to say. The team follows up on everything. Brittany doesn’t let anything fall between the cracks. What a team!! Thank you.

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend
headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
Would Recommend
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Would Recommend
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

4 out of 5 Stars
Would Recommend
headshot image of Jeffery James

Loan Officer: Jeffery James

NMLS# 1721094

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5 out of 5 Stars
Would Recommend
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

4 out of 5 Stars
Would Recommend
headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

5 out of 5 Stars
Would Recommend
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
Would Recommend
headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
Would Recommend

For our first home, our team was amazing. From Hayden to Tiffany to Jayde everyone was great and helped us close in time. They were responsive and helpful and gave us a good rate and I trusted their advice and help. 10/10 would recommend!

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Would Recommend

The process of working with Veterans United was extremely a pleasure. Thanks Thanks

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
Would Recommend

Fahad, Curtis, Sarah, and the rest of our team were exceptional! I am so happy that we chose Veterans United to buy our new home. Thank you guys so much! It was great working with you all.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

More Reviews

See all 418,928 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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