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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,631

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

3 out of 5 Stars

The loan request to much paperwork and a lot of personal information, it was timely and you have to send the same paperwork in over and over , it was a hard Loan to get!!!

Response from Veterans United

Kim, we understand obtaining a government-backed loan does require verification of a lot of information, but we ensure that we only ask for items needed for your loan approval. We appreciate the hard work you put into utilizing your veteran home buying benefit, and for letting us assist you during your journey.

5 out of 5 Stars
Would Recommend

The whole team was great throughout. The experience was low stress due to the knowledge, professionalism, and experience displayed through the entire process.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Drew Crowley

Loan Officer: Drew Crowley

NMLS# 1861523

5 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend

Absolutely incredible experience! I don’t think things could have gone smoother or been made any easier for me!

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

Adam is my angel,such a wonderful inspiring person. I am blessed to have had him as a guide through the process He and Liz are cut from the same cloth Bryden and Emily as well The dream team. Thank You

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Everyone and everything was 10/10 all around. Couldn’t ask for a better team!!!

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Our entire home buying process was amazing! The entire VU team was truly phenomenal!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Smooth process

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend

Great experience! Better than anticipated!

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

4.5 out of 5 Stars
Would Recommend
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend

This is my first home, and I couldn’t have asked for a better team of people to work with! I’m so glad I went with Veterans United! From Billy to Natalie to D.K, Seth from Safe Haven to the Veterans United insurance team…the team I had is the best!! And also a special shout-out to my realtor, Diana Johnson, who held my hand through everything and always had my back throughout the entire process! (She’s not with Veterans United, but it’d be wrong to not shout her out!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

The people helping me with my loan and they were always there to answer my questions and ensure I received the best care. Thanks to all veterans united personnel for their untiring work.

headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
Would Recommend
headshot image of DeAnna Baggett

Loan Officer: DeAnna Baggett

NMLS# 1119584

5 out of 5 Stars
Would Recommend

I am just very satisfied with everything

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

This was a amazing process that was handled with care by Danny and Jenny

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Would Recommend
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

4 out of 5 Stars
Would Recommend
headshot image of Jack Young

Loan Officer: Jack Young

NMLS# 2133555

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5 out of 5 Stars
Would Recommend
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
Would Recommend
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend
headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Oh my where can we start. This process of becoming new homeowners was a scary and long process for us we faced many challenges from our own choices but this Veterans United Team faced every challenge with us and walked us step by step through to make our home buying experience the best ever. I would recommend them before any other team. Thank you so much Veterans United for making us new home owners and expanding our family.

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

Working with Chris Lunn and Walter Burks was amazing. Both gentleman kept me informed as to where in the process I was and what to expect. Any questions I asked were answered immediately. I’d rate them higher than a 10 if that was an option. I look forward to working with them again in the future.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend

I would like to than Veterans United and the entire team for their support throughout the home buying process. With the market as competitive as it is, it is a must to have your affairs in order and everyone on the team prepared us just for that. I can't give enough thanks to everyone and how professional, courteous and friendly everyone was. Me and Jennifer would like to thank the entire team and wonderful experience we had! Take care and I will definitely recommend Veterans United to service members looking to purchase a home!

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

More Reviews

See all 401,631 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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