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5
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8,304
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1,275
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Page 997 of Unfiltered Reviews from Our Homeowners:

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4 / 5
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5 / 5
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4.5 / 5
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5 / 5
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We were on a time-crunch due to our bank making several mistakes causing WEEKS of lost time. We made the switch to VU and Matt not only got it done in time but eased our concerns as first-time homebuyers. So happy we switched!

3.5 / 5
Would Recommend
5 / 5
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She's was new on this

5 / 5
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5 / 5
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Mason did an excellent job during the entire process. I have no complaints about him or his team. Mason and Nathan who I worked with were keyed in on information and it is was clear they took the extra step to update one another which was great, I didn't find that I needed to repeat myself. I am really impressed with Mason, Nathan, and everyone I came in contact with at VU and would most certainly recommend them to others.

4.5 / 5
Would Recommend
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4 / 5
Would Recommend

If you can use VA TO MAKE YOUR EXPERIENCE go a lot easier. They did it for me and I never broke a sweat. Great bunch of people.

4 / 5
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5 / 5
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4.5 / 5
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Plan on the process taking time because of info needed on many details. Answers to your questions will come after they have had time to review the details. Veterans United has the experience that I wanted to help move my loan along to completion.

5 / 5
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4.5 / 5
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5 / 5
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5 / 5
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5 / 5
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4 / 5
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4.5 / 5
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5 / 5
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4 / 5
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5 / 5
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Our Gratitude To Our Life-Time Loan-Officer, Mr. Brad Cone, Veterans United (VU),


Brad, thank you for your care, guidance, the many hours and hard work which overcome all challenges during our journey together. From our former home loan consolidation REFI, to the success of your wise strategy in directing us to our end goal and a most successful VA closing on our retirement-dream home!!!

Thank You Brad, please know our respect and appreciation for your service is impossible to be summarized in 250 words; Thank you for giving us options, a timeline, a prioritized road-map and your ever so effective team-strategy!

The effectiveness, speed, accuracy in capability remains beyond impressive Brad and I can only say, such 'Synergy' is experienced only a few times in a life-time! Veterans United, would be greatly served by elevating Mr. Brad Cone& his team to a capacity as Director of Operations; Mr. Brad Cone is talented, sharp, caring and most capable & VU and her customers will only benefit by such LEADERSHIP! Please promote Mr. Cone early and promote Mr. Cone & his team often!!!

Brad, Thank you for giving us lead-time, for putting us at the top of the list after we got our ducks in a row. Thank you for locking us in under 4% at 3.875%, what a great rate!!! Thank you for having pushed the underwriters & parties involved to stick to our 27 AUG closing day!

Thank you for having made Lauren available to us; what an outstanding hire, Lauren is top-notch & a huge force multiplier! Thank you for saving us an additional $2600+ on our final HUD on closing morning. Thank you on your advice ref the title company with the seller issue, it all worked out perfectly and the title company was concerned, understanding and accommodating. There are so many more little things. Thank you for having been there through all of it.

Mr. Brad Cone & his Team's effectiveness, speed, accuracy in capability remains beyond impressive and I can only say, such 'Synergy' is experienced only a few times in a life-time! Veterans United, would be greatly served by elevating Mr. Brad Cone & his team to a capacity as Director of Operations (Loans); Mr. Brad Cone is talented, sharp, caring, high energy, flexible, always prioritizes the customer and surpasses all expectations as a most capable force. Veterans United & her customers will only benefit by such LEADERSHIP! Please promote Mr. Cone early and promote Mr. Cone & HIS TEAM often!!!

Most Respectfully:

Daniel & Chastity Hope
Panama City, Florida

5 / 5
Would Recommend
4 / 5
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4.5 / 5
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See all 66,715 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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