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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
477,723 reviews
464 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 477,723 unfiltered reviews

5 out of 5 Stars

Excellent Customer service !!! Best in the business !!!

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars

Amandas team was amazing. Such an outstanding experience from start to finish. As an active-duty service member and first-time homebuyer using my VA loan, I couldn’t have asked for a better team. Every single person involved was professional, knowledgeable, and went above and beyond to make the process as smooth as possible. Communication was excellent, questions were answered quickly, and I always knew where things stood. It’s clear this team takes pride in what they do and genuinely cares about the Veterans they serve. I highly recommend them to any Veteran or service member looking to purchase a home. Couldn’t be happier with the experience or the team that helped make it happen!

headshot image of Amanda Laws

Branch Manager: Amanda Laws

NMLS# 12419

5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Photo submission from Fermis H.

The folks at Veterans United from the start to the finish were there working with me to find my home . Recommending a Realtor and keeping me apprised of each step . I was amazed at closing in 30 days was even possible. I would recommend them 100%.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars

Everything was great, Toby Clifton and the team did an amazing job and made the whole process very seamless!

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars

Mike Wilson, and Patrick were amazing. Thank you for your kindness, patience, and diligence towards making sure I closed on my home. You both are AMAZING Thanks again Tanya Northcross

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

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4.5 out of 5 Stars
headshot image of Shawn Stewart

Senior Loan Officer Team Lead: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars

It was easy to get all my questions answered even with my difficult schedule.

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

The whole team was fantastic. They were leading me every step of the way. Always available anytime I had a question, and I could really tell that they care about the people they do work with. Everyone was great and I will definitely recommend them to anyone looking for help buying a home. I couldn't be more appreciative of every single team member I worked with

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

They really kept in consideration that I was a first-time military homebuyer.

headshot image of Tyler Stump

Loan Officer: Tyler Stump

NMLS# 2734910

5 out of 5 Stars
Photo submission from Anthony S.

As a first time home buyer there was a lot of nervousness, but everyone involved from helping me build credit, and keeping me on track thru that phase was great.
The real estate agency, Brianna Crenshaw, did a phenomenal job, communicating, bringing a plethora of knowledge and understanding.
Craig has been there since the beginning, and we want to pass on our thanks for escorting us thru it all.
All the parts worked together and we are looking forward to the next chapter. Thank you all!

headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

5 out of 5 Stars

Veterans United where very helpful through the entire process.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars

I had some issues with another lender, Justin took over and had my mortgage closed in just over a week. Made it simple and helped me out.

headshot image of Justin Cupp

Loan Officer: Justin Cupp

NMLS# 2103776

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

This is our second time using VU and it was an awesome experience and will use VU again in the future!

headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars

Mallory and the rest of the team were great to work with and very helpful

headshot image of Mallory Mason

Loan Officer: Mallory Mason

NMLS# 2801193

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Experience first-hand why 381,536 homeowners give us a perfect score!

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5 out of 5 Stars

As a first time home buyer I would absolutely recommend working with veterans united but especially Amanda Law. Friendly service, awesome communication, support and a fast process. It was a great first experience!

headshot image of Amanda Laws

Branch Manager: Amanda Laws

NMLS# 12419

5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars

Karol has always did a phenomenal job! I always use her services because I always get the most out of the process. Everyone there in my opinion are very nice and helpful that in my eyes is the team I want to work with in one of the biggest purchases in life. Big thank you again!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

♾️/10 Experience! ⭐⭐⭐⭐⭐I honestly can't thank Melissa and her entire team enough for everything they did for us!My husband and I recently purchased our home, and we couldn't have asked for a better team to work with. Buying a house while preparing for a military PCS was already stressful enough, but Melissa and her team made the whole process so much easier.One thing I really appreciated was their patience and communication. I had A LOT of questions throughout the process, and Melissa never made me feel like I was asking too much. She always took the time to explain things, kept us updated, and made sure we understood everything before moving forward.What stood out to me the most was how much they genuinely cared. We never felt like we were just another client. Even with everything going on, they made sure we were taken care of.Melissa, thank you so much for your patience, honesty, and all the hard work you and your team put into helping our family purchase our home. We truly appreciate everyone who worked behind the scenes to make this happen!♾️/10, hands down! We are beyond grateful for Melissa and her entire team! And just so you know, Melissa, your name and your team's reputation are making their way all the way to California! 😂 We're definitely spreading the word because good people and great service deserve to be recognized. Don't be surprised if you start getting calls from the West Coast! ❤️

headshot image of Melissa Velasquez

Loan Officer : Melissa Velasquez

NMLS# 2673576

5 out of 5 Stars
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Photo submission from Tanja H.

Brandon and his entire team, as always "Go the Extra Mile" and ensure that a smile is always on our faces! Their attitude, professionalism, kindness and care certainly show through the efforts of this team! You never dropped the ball and kept in step with every timeline! There was no pressure, but I can certainly feel your enduring presence! You were always there with the right answers!I'm so glad to be a part of the VU family! Thank you so much!!!😇From a Joyful home owner, Tanja🤗🎉

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

My team was amazing through every step, they explained everything in detail and were an extremely kind and fun group of people to work with. They took a lot of stress off me.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

The help and communication frim start to finish, was beyond outstanding! The only thing I wish had been discussed further, and earlier on, was how we could have used the money left over from closing; but I consider that a very minor thing. Our entire team was incredible and I cannot recommend them enough!! Thank you. All of you! I wake up everyday, in awe that this is my home, and you all were no small part.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars

They were super efficient. Everything was explained so that we understood everything.
A very friendly group that focus their efforts on you. I can't say enough about these friends.

headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

4 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

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