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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,586 reviews
545 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,586 unfiltered reviews

5 out of 5 Stars

Suzie, Sam, and Tre were awesome. I was actually shocked how well this all went. All of them were in constant communication with me and ensured I was aware of each step and how to proceed. I will let anyone that asks me about where to go, my answer will be Veterans United. I have already suggested y'all to another Vet that may be looking.Thank you all very much.

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

4.5 out of 5 Stars
headshot image of Sean Newcomb

Loan Officer: Sean Newcomb

NMLS# 2774698

5 out of 5 Stars

Everybody was great
Jeff and his team were great

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

The team I worked with communicated very effectively and efficiently, they explained every option available to me. As a first time home buyer I couldn’t have asked for a better experience.

headshot image of Danny Leos

Loan Officer : Danny Leos

NMLS# 2353345

5 out of 5 Stars

very easy hands off process and all the people work well with us

headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Photo submission from Roselyn L.

Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.

headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
headshot image of Amanda Pitts

Loan Officer: Amanda Pitts

NMLS# 2774553

5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars

We have used VU several times to purchase and/or refinance our houses. Jason has always been so helpful and patient with our questions and concerns. VU is a top-notch company and always shows concern and care in their assistance and performance their duties. We have, and will continue to recommend, VU to our friends and family!

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

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5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
headshot image of Daniel Gray

Loan Officer: Daniel Gray

NMLS# 858463

5 out of 5 Stars

Working with vets united has been a absolute great experience. From start to finish in every way they helped me understand the process. My loan team was great at explaining everything. I would recommend them to anyone buying there first home.

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars

Ben and his team were absolutely stellar! The process was so easy and smooth. It was our first home buying experience, and Ben and his team were so helpful that it took so much stress out of an already stressful process. Highly highly recommended!!

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer Team Lead: Zachary Debord

NMLS# 192560

5 out of 5 Stars
headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

4 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

0.5 out of 5 Stars

I wouldn’t recommend the 2 turds who took over 90 days to do a cash out refi. And lost my intrest rate and tried to buy down interest rate 2 times and take money from my refi . Luckily I sent an email to the right person, because if I hadn’t, I would have been in a crap position. This isn’t the time to be fucking around with peoples mortgages. Some people need to take this shit more seriously, less vacations and answer the god damn phone more . I will be dealing with federal bank in como from now on . I’ve been with you all for 7 years . Adios muchacho

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

4 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

4.5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars

Veterans United assigned me with a team that has been nothing but efficient and compassionate towards my transition into civilian life. Carter and Andrew were great at matching me with all the external components of buying a home, like movers or an agent if needed (we def did). Craig Anderson was amazing at coming up with solutions to any problems that arose, and it was just an overall very smooth experience compared to what I was expecting initially with buying a home. Natalie was super efficient at reminding me of all the deadlines we had with underwriting and was also very kind and helpful with all the questions I had. Great people! I’d definitely recommend.

headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

This is the second home I have purchased through Veterans United with the help of VU loan officer Kendall Haun. Both experiences were phenomenal. Kendall and his team walked me through the purchase process step-by-step and got me over every single potential hurdle that arose with flying colors. For the second purchase - which was a condo - Kendall was able to get condo approval from the VA on his end, and quickly enough to meet the contracted closing date. He and his team know their stuff and stay very tuned in from start to finish. I never felt alone in the process and never felt that my purchase through Veterans United was taken for granted. I give Veterans United my highest recommendation.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars

Veterans United made the home buying process very straightforward. This is the fourth home I've purchased and honestly, it felt like the most streamlined and stress-free experience so far. The team was helpful, communicative, and kept things moving.

headshot image of Chris Hill

Loan Officer Team Lead: Chris Hill

NMLS# 868934

5 out of 5 Stars

Very kind, patient, and helpful. Will recommend you to other veterans. 100 percent satisfied.

headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

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