Went above and beyond during the entire process. Answered all of our questions and make sure everything went as smoothly as possible.
Best ever
Pro-Good Service, good app. I really liked my primary point of contact who was very knowledgeable.Con- Don't accept their first rate. Shop around and have them match it. They offered me 0.7 over what I negotiated down to. Also, some of the support staff know their specific part of the process, but are not knowledgeable on the whole process. Seek expert advise on things like insurance.
The team was awesome fast and efficient.
For a first time participant, never imagining your day is right around the corner Veterans United excelled.Every step of the way they guided us through and gave us a piece of mind when there was doubts or fear.Shout out to the whole team... Erin, Dan, and Madeline especially for being there for every second literally.
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Amy Carder is the best 3rd time I’ve worked with her. She’s incredibly responsive, makes everything easy and seamless. I will recommend her and her team to anyone I know. 10/10!!
While we had some rollercoasters with the original loan, we chose to refi with VU for an easier streamline process. And it was. Easier than I expected. We’re not sure how the numbers worked for the higher loan totals when some was to be waived because it’s a current account but sure the real loan amount will be reflected when the final is fine as our loan agent explained how it goes.
Matt, Jennifer and the entire Veteran United team were excellent and available to answer my questions at all times. They made the process smooth and stress free. Highly recommended!
Veterans United's customer service is streamlined so well that despite starting the homebuying process as a full time student/worker- thier support/network of realtors guided me through every step, helping me become a homeowner within a single semester.It was fantastic with you, Kendall Haun, Matt Fitzgerald, and team!
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Craig and his team were awesome and our new home purpose, stress free!Thank you again,
Marland & Pam
Very friendly and efficient


