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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

441,473

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 441,473 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

Matt and Dene’ were great. Always happy to answer any questions, and always responding quickly.

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend

Nathan and his team were diligent in ensuring that I received any and all documents, as well as keeping up with any questions I had. Although we hit some minor speed bumps with my first home purchase, everything on the Veterans United side of things went swimmingly.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
Would Recommend

Veterans United is easily the best company I’ve worked with. With the expertise in VA loans to the easy to use user interface. Having taskings in that manner make it an easily transition for a military member to use.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
Would Recommend
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

This was my second time working with VU, and both experiences have been great—but this one was even better. Miguel and his team are incredible. They make the entire process simple, stress-free, and comfortable. I had just gone through a divorce and just retired after 20 years of service, so there was already a lot of change and uncertainty in my life. The last thing I needed was more stress, and Miguel completely understood that. He worked around my schedule, answered every question, and guided me through each step with patience and care. The whole experience was truly refreshing at a time when I needed it most. From the bottom of my heart, thank you!

headshot image of Miguel Rosinski

Loan Officer: Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

Cole did an amazing job helping me to navigate buying my first home. He was punctual with answering any questions I had had during the
process and kept me in the loop the entire time. Jenny was very attentive as well and set me up with an amazing team. They also got me a great apr/interest rate, so Im glad I choose to go with VU.

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend

My journey to purchasing my home was a truly enjoyable experience with Veterans United. From the moment I reached out, they immediately provided the services I needed—even as I was going through the difficult time of losing my father. They gave me the space and time I needed to grieve, but never lost sight of the goal: finding a new home where my family and I could create new memories.We had previously purchased homes and property before, and in the past, the process always felt so complicated, time-consuming, and stressful. However, this experience with Veterans United was completely different. Everything was smooth, organized, and surprisingly easy—I never felt overwhelmed. Instead, I felt supported every step of the way.They connected me with a realtor who was understanding and respectful of my situation. Once I was ready to resume the home search, the entire team was prepared and eager to assist. I truly felt like I was working with family. I could always reach out to them, and even though I knew they didn’t work around the clock, it often felt like they did. They were always available when needed, promptly responding to my questions and clearly explaining every step.Kami Fox, the Loan Coordinator, assisted me with all of the documentation. She was the go-between for my Loan Officer, Joe Koetting, and my Realtor, Kat McCroskey. Kami was incredibly supportive, knowledgeable, and made sure everything stayed on track. She kept the process moving forward, ensured no deadlines were missed, and consistently provided helpful reminders to keep us on schedule for closing.I truly feel blessed and believe that the entire team was God-sent to help make this dream possible for my family. We are so excited and deeply thankful for the journey and the wonderful experience that Veterans United made possible for us. I highly recommend that any veteran or family member not think twice about choosing Veterans United. I look forward to continuing to receive their services and remaining part of the Veterans United family.---Claudia FurgesI just want to thank God for the quick and easy process of purchasing another home. It’s been a rough two years for our family — I lost my dad on August 1, 2024, and we laid my father-in-law to rest on August 1, 2025. My family was ready for a change, and this new home truly marks a fresh beginning for us.This was by far the most streamlined and efficient process we’ve ever experienced when purchasing a property. I thank God first, because through Him, all of this was possible. Veterans United will always be our first choice when buying future properties. Their professionalism, care are second to none.
—Chauncey Furges

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
Would Recommend
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend

VU went above and beyond to make this process as painless as possible. The appraiser was the problem, NOT VU. My team was awesome!

headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

5 out of 5 Stars
Would Recommend

Billie Jones and his Team were very professional. He was available when we would call, even in the evenings and on the weekends. I would highly recommend Veterans United for all your VA loan needs.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

This was the fastest easiest way to get a home! I would not know what to have done without them! They got me in a home so fast! Best choice I have ever made!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

I had an amazing experience with Veterans United. From start to finish, they were there every step of the way, guiding me through the home-buying process and answering every question I had. As a veteran, it meant so much to work with a team that truly understands and supports military families.There were times I felt overwhelmed, but my loan team was always patient, reassuring, and ready to help. They made a complex process feel manageable and made sure I felt confident in every decision. Thanks to their dedication, I’m now a proud homeowner, and I couldn’t be more grateful.I highly recommend Veterans United to any veteran or service member looking to buy a home — their professionalism, compassion, and expertise are unmatched.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

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5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

5 out of 5 Stars
Would Recommend

Everything was laid out so i could understand it no hassel. And the team was very curteous and knowledgeable. Thank you all for the help that was given.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

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