Kris and his team did an amazing job! I thought this was going to be a difficult process but it was so easy and I got the house I loved for better rates then expected!
I like it so much, I referred my girlfriend's sister
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
Very helpful
Understanding
Knowledgeable
Quick response always
Your system was very new to me, but you walked me through it.
Thanks.
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Great people to work with. Smooth/easy process, Kept up with me every step of the way.
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
While I would sometimes be left in frustrating positions waiting on answers, it is also understandable due to holidays. Other than that, the team I worked with did an excellent job with providing solutions and helping me overcome any hurdles we came across. Overall it was a good experience.
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My team was great. My only issue was the underwriting process and sometimes slow to respond. Other than that, EVERYONE I encountered on my team was very thorough and made me comfortable when it came to finding a home.
Quick and easy, no hassle at all
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
Kelly Stephen's was excellent to work with. He provided me with timely updates, responsive to my inquiries, and very professional.
Jamie and Chad were awesome, great communication and helpful getting all the documents needed to close our loan.
