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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
480,307 reviews
675 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 480,307 unfiltered reviews

5 out of 5 Stars

Craig and Shari were phenomenal! Professional and very knowledgeable! They ensured I understood every step in the process and provided updates throughout. Highly recommend! Thanks

headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars

The process was refined and well constructed. It was great to have a check list and reminders to easily navigate the flow.

headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars

Home buying process was smooth. Communication was easily available, any questions or concerns were answered immediately. I definitely recommend.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Photo submission from George W.

Both Drew and Cori were gems to work with. Very responsive to questions, which we had many!! Would 100% recommend to veterans!

headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars

Awesome to work with!

headshot image of David Kirby

Loan Officer: David Kirby

NMLS# 2506414

5 out of 5 Stars

Steven Ross was very helpful and quick to get us information we requested. We really appreciated all his efforts to make this process as smooth as possible for us.
Thank you Steven!

headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars

Amazing job by the whole VU team. Closed on time, everything was managed and communicated very well and I would definitely use them for my next home purchase. Amazing job. And I have purchased quite a few properties utilizing my VA entitlement and have to say this was the best transaction by far! Thank you VU team!

headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

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5 out of 5 Stars

Great team to work with.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

The staff was helpful and professional throughout the process. Whenever I had difficulty, they took the time to explain and or walk me through the process.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

4.5 out of 5 Stars
headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars

The experience was amazing, simple and fast!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Photo submission from Fermis H.

The folks at Veterans United from the start to the finish were there working with me to find my home . Recommending a Realtor and keeping me apprised of each step . I was amazed at closing in 30 days was even possible. I would recommend them 100%.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Mickey Mendoza

Loan Officer: Mickey Mendoza

NMLS# 2506409

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

4.5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer Team Lead: Mark Dischert

NMLS# 375802

Ready to see for yourself?

Experience first-hand why 383,711 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Walk the Walk ! Talk the Talk !
Walk in my shoes !
We are here for You the Veteran!
We have an Army of professionals with skills to take the reins of Achieving "Your" dream of becoming a Home Owner.
We are here for you working behind the scenes tackiling issues that seem to just smooth out and solved Every Step of the way.
Constant communications via text,email and telephonic updates and answers to ease the mind n stress levels caused by the home buying process.
We Got Your Back ! Not just a phrase but backed up with action.
I felt like a General and VIP during this Important like changing event "Home Sweet Home.
Heidi and her team of behind the scenes Professionals are an asset i would Hire and use their skills to tackle future Soldiers home buying Expierence and make our Dream Home come true.
"We Got Your Back" !!!
A Hug and Salute to those behind the scenes at Veterans United.
Thank You Heidi ?
I will spread the word of my sucess in achieving my Dream.

headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

4.5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
headshot image of Michaela McDonald

Loan Officer: Michaela McDonald

NMLS# 2798792

5 out of 5 Stars
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Photo submission from Roberto R.

The entire home buying process was excellent. It was so streamlined and friendly all throughout the journey. I would highly recommend the entire team

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

2.5 out of 5 Stars

Having practiced law for over 50 years specifically focusing on residential and commercial loan closings as high as $45,000,000, and having successfully closed over 4,000 loans without any complaints or grievances, my standards for processing our loan of $150,000 with a loan to value ratio of only 46%, were admittedly high. Where I practiced law and represented 2 of the 3 major banks, I was requested by the director of banking and insurance to draft the exam to be administered to people applying for the position of licensed loan originator. I respectfully say that the loan originator and his team would not have passed the exam if a practice loan had been a requirement. Having criticized the loan originator and his team in our loan process, I will say further that I believe this was an isolated case, as our realtor indicated that he had been involved in many, many loans with VU and the process was never a “drop the ball” situation. I will not delineate all the reasons that this loan process was inordinately protracted or painful, because I know that the loan originator realizes the mistakes made and has already rectified them. I only wish the V U team all the best in the future.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

4 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

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