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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,793 reviews
771 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,793 unfiltered reviews

5 out of 5 Stars

I’ve had several loans during my life. The experience I had dealing with VAU, was unbelievable. Their professionalism and friendliness, of the way they handled my loan request, was so accurate and precise I had no issues with the whole process. They were consistently staying in contact with me with updates regarding my loan request.I want to personally thank Kari, Alec, and specially Kollin for the “EXTRA “ help they provided above and beyond their normal duties. Thank you ALL again. Clint Ealey

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars

Veterans United was outstanding they went above and beyond all our needs. We stayed on schedule and the process was extremely easy.

headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

5 out of 5 Stars
Photo submission from Gabriella L.

Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

Nathaniel and Kelly were totally amazing to work with very helpful and also responded so quickly

headshot image of Nathaniel Fulkerson

Loan Officer: Nathaniel Fulkerson

NMLS# 2767910

5 out of 5 Stars

We have had a great experience with Veterans United. Always available to answer all our questions, Made our home buying a very pleasant experience. We are now moving into our new home.

headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

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5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

Thank you so much for your patience and dedication during this process. I am very thank for the experience, and I know in my heart that you make the dream of home ownership possible for many veterans.

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Photo submission from Emilee F.

Loved this team! They were amazing! So grateful for their help in the home buying process.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

4 out of 5 Stars
headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars

Jeff, Mirza, and Bianca have been an amazing help throughout my journey in purchasing a home. If I were to do it again? It would definitely be with them! They’ve made the process very simple, very easy to follow and they’ve answered everything I asked! Mahalo Nui Loa to the team for making this happen for me and my Ohana!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars

The team was great at communicating and working with my very crazy night shift schedule. There was always someone available to answer my questions.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

4.5 out of 5 Stars

Casey was awesome! He was attentive, caring, communicative, and honest. He made my first time home buying smooth and transparent. Way to make a difference, Casey!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

Ready to see for yourself?

Experience first-hand why 365,332 homeowners give us a perfect score!

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5 out of 5 Stars

Holly was very helpful. Give her a raise.

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars

Fastest and easiest way to get a home and the team was so helpful. John,Katy and otherss not mentioned on my team did outstsnding and made clear on the to do's list.. All in all 5 out of 5 stars. Thank you for letting me reach the american dream.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

I REALLY APPRECIATE(ed) Veterans United and SPECIFICALLY my Loan Officer (Drew Tillman) for listening and understanding what it was that I was looking for with my 1st Home Purchase, and for guiding me along throughout the ENTIRETY of the process. (Taylor & Joedi did well with communicating as well).I do believe financially speaking that I got the BEST DEAL possible for my situation, and I would recommend them to anyone, and I plan to in the future :). To any Veteran (Marine Corps Vet myself), know what you want or have as good an idea as possible, and I believe Veterans United can help you too!

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
Photo submission from Mina G.

Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

Veterans United was wonderful they people were wonderful and they kept me informed on everything by sending me taxes and pictures and just speaking on the phone I really did love dealing with the folks that I dealt with especially Madison and the rest of the company at veterans United. They got me a little interest rate and my refinancing and locked it in before it went back up I think it was wonderful the way that they handled this and I would use them and you give them a turn on the way.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars

Aaron was great. We ran into to many issues and he kept me calm and worked through it.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

Very helpful, Austin and Kayla were very informative answered any questions I had and were very kind. I couldn’t imagine being with anyone else through this stress full process. So thankful someone told me about yall.

headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars

The two agents I worked with during the refinance, Jon McCartney and Kyle Black, were both great and exceptional in communicating and explaining the steps that were needed to move forward with the process.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

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