The team was very attentive and friendly. Was able to close on the house while overseas without much difficulty.
Tim and the team were amazing. Always checking in and providing updates. Made the process so smooth and easy.
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
This was my second time buying a home with Veterans United, and I don't know how I would do without them. They made the process more streamline each time. I love Veterans United!
Trustworthy, knowledgeable and wanted the closing done yesterday. Would highly recommend!
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Jake Albers was absolutely amazing throughout the entire process. He was dedicated, responsive, and made everything as smooth as possible from start to finish. I truly appreciate all the effort he put in and would highly recommend him to anyone. 10/10 experience.
Everyone of their staff was extremely responsive, knowledgeable and helpful. They made the process flow and made our dream of buying another home possible.
great service by Solibel, cystal, and bob with the whole process.
I have to say, the team of people that helped us were amazing! From my first contact with Mary then to the rest of the team Tyler, Drew, Melissa, Nicole and Kaitlyn I felt so supported. Then when we got the house of our dreams, the communication was amazing. Emails and phone calls to keep us on track to our target closing day was greatly appreciated. Veterans United also gave us recommendations on services that we needed, names of the utility companies in the area we are moving to and basically felt like they were walking beside us so we felt supported. If you are a current military family or veteran I highly recommend them for your next mortgage. A group of knowledgeable, caring team players that want to get you into the home of your dreams.
In the beginning it was nice. But then we had a whole “team” jumping in and out communicating different things and it seemed like they were not communicating amongst themselves well. We got handed off to a new agent towards the end of our home buying and I ended up reaching out to her on multiple occasions to answer her questions which she would then reiterate in an email or a text whether that be a day or two later like we never talked or immediately after our phone call. After her we got handed back to our first agent who changed our closing estimate the day before closing which resulted in me driving over an hour away to our bank and then an hour back whilst trying to make it before the law office closed. Which I now know that they had to sign off on that amount well prior to the closing date and just neglected to properly inform me.
You guys were fantastic. Thank you!
Great job and communications, very easy step by step process and overall amazing job with the whole process, thank you
The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️
From start to finish my whole team was very helpful. They made my home buying experience very easy. Wouldn’t change anything about the entire process.
We are very pleased with the service that was provided for us to purchase our new home. We will definitely refer for future business
