Veterans United was able to come though for me when the builder's lender failed to complete the loan. Despite having a very short deadline from beginning the loan with Veterans United and the closing date (with a major holiday being in the middle), they were able to keep to the original timeline and get me in the house successfully.
Great service and support, the app is great.
The only reason for a 7 was because of the amount of time, confusion, and communication issues. Otherwise it was a 10
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
Wonderful process, start to finish. Whole team was phenominal. It was my second time using Veterans United.
Exceptional service from everyone involved.
Ready to see for yourself?
Experience first-hand why 356,990 homeowners give us a perfect score!
Shannon was absolutely amazing. He kept us informed and was completely open about the whole process.
Veterans united made home buying so simple you couldn’t go with anyone else. The whole team is great!
The only complaint I had was with the appraiser during the whole process. I would recommend talking with first time homeowners about how paying closing costs works at least a week before the estimated closing date, especially if they use USAA and need to have a cashier check mailed.
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
Went extremely smooth and quick
Amazing team to help guide us through our first ever home buying experience with us having very little knowledge. VU was amazing and will 1000% use them again.
Ready to see for yourself?
Experience first-hand why 356,990 homeowners give us a perfect score!
Awesome
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
My team was great and got ahold of me when they needed and answered my questions thoroughly.
