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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,691 reviews
644 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,691 unfiltered reviews

5 out of 5 Stars

Fantastic experience. The whole team was very helpful and kept us up to date at all times. We would definitely work through VU again!

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars
headshot image of Alexander Mueller

Loan Officer: Alexander Mueller

NMLS# 2529010

5 out of 5 Stars

I would recommend the entire group that assisted me with my purchase. They were helpful supportive and always got back with me when there was any thing needed to ensure my loan was approved.

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars

The team that helped us through the home purchase process was amazing. The absolute best ever!!!!

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Everyone I worked with went above and beyond to help us complete all we needed for our loan. I really appreciate that.

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars

Everyone was super helpful

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

4.5 out of 5 Stars

My manager did comment on the fact he had to fill out 5 employment verifications. However that aside it was a smooth process.

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

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5 out of 5 Stars
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars

Alexei and the entire team at Veterans United ensured I could get my home without delay. Every time I called, they answered my call and answered my questions.

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

Great Foundation. Great Team . Great experience..... Highly Recommend very caring supportive on the spot .....

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars

Honestly, the entire time their team made us feel like our home buying experience mattered to them. There was a point where Veteran's United should have delegated a different point of contact, (we made an offer on a house the same weekend our loan officer had a baby). Even though he was on paternity leave, the loan officer responded with what we needed to do, albeit concisely.
Later, we had an issue with an appraisal delay. I am pregnant and we'd planned on closing exactly a month before our due date. But we found out the closing was delayed (thanks to the appraisal) the same day I found out from the doctor that baby would need to come out 3 weeks early. When I explained the situation, the mortgage team did everything they could through the holidays to get a closing date sooner than the new baby date. And the day we got approved to close, they sent us a signed card, stuffed animal, and book for the new baby.

headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

4.5 out of 5 Stars
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

Bob and his team at Veterans United Home Loans were absolutely outstanding from start to finish. They made the entire home-buying process smooth, clear, and stress-free. Every question I had was answered quickly and thoroughly, and they stayed on top of every detail to keep things moving forward.What really stood out was their communication and professionalism I always knew what stage I was in and what to expect next. Bob and his team genuinely care about veterans and work hard to make sure you’re taken care of.If you’re a veteran looking to buy a home, I highly recommend Bob and his team at Veterans United. You couldn’t ask for a better experience.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars

This was such a great first time experience. My husband and I, both veterans highly recommend VA Home loan to any VET out there. Thank you for all you do.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

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5 out of 5 Stars

Bill Stoldt and his team were absolutely outstanding!!!! They helped answer every question and gave us full comfort into buying our 1st home! They felt like family and are officially part of the Garza Family. Come over for thanksgiving 2026

headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

4.5 out of 5 Stars
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

Great service and overall super easy process!

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

3.5 out of 5 Stars
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

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