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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
463,675 reviews
826 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 463,675 unfiltered reviews

5 out of 5 Stars

Veterans United have been Fantastic!
MR.Corey and his team have been great to work with.. it was smooth and easy. Everything was done through emails and phone calls, it was simple and easy. VU, was a BLESSING to me, a senior widow.
I recommend VU! 💯 %

headshot image of Corey Youngclaus

Loan Officer: Corey Youngclaus

NMLS# 1905952

5 out of 5 Stars
headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars

It took me over a year and a half to find the right home. Sarah was always available to answer questions and offer advice frequently throughout the whole process.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

From top to bottom an outstanding experience. Absolutely Wonderful. My loan officer and her team went out of their way to make it a great experience. Samantha G and her team are the best.

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Photo submission from James S.

From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

4.5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars

Can't say enough about the great job that Lance and his team did helping us buy a house in Missouri while spending most of the time in California. The deal would not have happened if not far Lance and his team at Veteran United. We arrived back in Missouri the day before closing, did the walk through and then signed the papers. MY HOME NOW. THANK YOU LANCE AND VETERAN UNITED. BOBBY AND DEBBRA. ANGELIA

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

2 out of 5 Stars

It felt like working with people who had never funded a mortgage for people out of state. This is 2026, not the 1900’s and you have VETERAN in your name. We are known for moving a lot. It’s embarrassing that something that has my title of veteran in the name is so unorganized and painfully bad. I got tired of apologizing for constantly changing standards. Especially the ones the day of closing. Paperwork that they had for weeks prior to closing. At the end of it all, the people we were working with swore to never work with VU again if it involved a POA. That is embarrassing. I wish you would get veteran out of your name. I’m tired of everything that has my title in it being of poor quality.Crystal was the only person who made it manageable. She would respond to questions even faster than I expected her to and really made it easier. She was actually competent and seemed to actually understand what stresses we were under. Bob was good in the beginning but seemed very disconnected from it all and was difficult to contact at times.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars

Austin and the entire team were great. It was great to be able to close within 3ish weeks. The team was always very helpful and quickly accessible. Austin was very professional throughout the entire process. My only major complaint with Veterans United is the 1% origination fee that they choose to charge (which they waived in my case), other than that my two home buying experiences with Veterans United have been awesome.

headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars

At every step, Veterans United personnel were there to help.

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars

GR8. ..... My Mortgage Team worked together keeping me informed all the way through the process of getting the loan funded. Quick to provide information and valuable recommendations in the early process and providing Pre Approval letters in a timely manner. Changes did not bother them.

headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars

Rob and his team were outstanding. They were very professional. They answered all my questions and were very patient with me. My lender and his team made buying a home a pleasurable, comfortable and a relaxing experience. I will recommend Veterans United Home Loans to my family and friends and anyone who are looking to buy a home. Thank you for your service. I give them a 10.Best regards,Tawna Richards

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Lee Montano

Loan Officer: Lee Montano

NMLS# 165771

5 out of 5 Stars

Jackson-Walker’s Team is very professional, knowledgeable and exceptional in their expertise in getting me approved for a home.

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

My husband and I are so grateful for the amazing team at Veterans United that helped us in making our dream into a reality. Everyone was kind to us and provided exceptional services. Greg was great and worked until the very end of the process. He was a dedicated team member. Victoria and Grace were kind and friendly. Thank you guys. We are honored to have received this opportunity. Special thanks to Dustin who made us feel protected and valued at all times. He is extremely knowledgeable and guided us in the right direction. He was always available to provide us with the support we needed and kept us informed every step of the way. Thank you Dustin. You are awesome! This is truly a blessing for us. Thank you Veterans United 💙🤍❤️

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Honestly, I could not have imagined this process going any smoother. The entire team made sure I felt supported every step of the way and was always available whenever I had questions. As a first-time homebuyer, I was naturally nervous going into it, but they made the experience feel easy and stress-free. This team was absolutely incredible, and I would highly recommend them to anyone looking to buy a home.

headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars

Daniel, Blair, and the whole Veterans United team were a pleasure to work with. They were very knowledgeable and kind guiding us through our first time purchasing a home.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

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5 out of 5 Stars
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars

The veterans united staff were impeccable. They made my home buying experience wonderful and stress free. I felt so comfortable knowing they were in my corner taking care of all the numerous intricate parts to achieve home ownership. They were in constant communication with me, telling me the steps to follow and the information needed.

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

My team was outstanding they answered every question and helped us through every step of our loan process. 💯 recommend Veterans United to everyone!

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

4.5 out of 5 Stars

Great job keeping us updated and informed!

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars

Hunter was amazing! He made the whole process smooth and effortless!

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

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