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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
472,363 reviews
761 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 472,363 unfiltered reviews

4.5 out of 5 Stars

Very great people and super helpful entire time.

headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer Team Lead: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars

This team worked diligently to have my property close on the expected closed date. During this transition they kept me in the loop and explained the entire process to me. I couldn't have asked for a better team because my job consist of takes up most of my time they understood what needed to be done for closing to be executed in a timely manner.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars

Absolutely loved working with Steve and his team. Super knowledgeable and professional and helpful at every turn

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars

Kenzie was so helpful and knowledgeable throughout this whole process with my endless questions. I am so appreciative of her support! She made this the easiest home buying process I’ve ever experienced. Her team was also very helpful and knowledgeable, y’all have a great team over there, and I will be returning to Veterans United once I’m ready for my next home

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

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5 out of 5 Stars

The team was great and I know my situation wasn’t easy. I didn’t get everything I wanted but they somehow managed to get me more than I was prepared for after all the ups and downs, thru no fault of their own. Super happy with VU and would/will recommend them, no doubt about that!

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars

This was a refi and second time working with this exceptional team of pros. Never a worry from the start. Derek K. and Justin were on top if everything needed and kept things on track. You will be happy you went with Veterans United as they are absolutely the best at this hands down!

headshot image of Derek Kriegshauser

Loan Officer Team Lead: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

Shawn and his team were very helpful and they were very quick with their replies and answers to the many questions we had. It was a pleasure working with them and we would 100% recommend them.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

Very professional and helpful in all aspects.

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Photo submission from Dwayne B.

Jon, Jason, Kyle and the entire team were incredibly helpful from start to finish. They made the process so straight forward and helped me throughout the journey from getting pre-approved for my home loan to supporting me to the closing day finish line!I got a very competitive interest rate that really helped me stay on budget, I cannot recommend Veterans United enough!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Nate Bitner

Loan Officer Team Lead: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

Everybody was very pleasant and informed. They always had my interests at heart.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

Kyle, our loan officer, was amazing and is one of the reasons that we decided to go with Veterans United. He was extremely informative and able to provide answers to all of our questions.

headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars
headshot image of Amanda Pitts

Loan Officer: Amanda Pitts

NMLS# 2774553

5 out of 5 Stars
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

Veterans United has an incredible team, and would absolutely recommend them to our friends, family, and fellow veterans.

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars

My experience was wonderful. The team always reached and was there if I had any questions.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Worked with us thought out even the hard part

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars

It was a great experience working with VA loan

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Photo submission from Derek M.

To everyone involved in my process to purchase this beautiful home, I would like to thank each and everyone of you for the amazing work you did thank you and may God bless you all. Our realtor Laura she definitely showed my wife and I how to relax doing this whole thing and never left us in the dark, she was absolutely amazing

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

3.5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

3.5 out of 5 Stars

Constant questions about my employment for the underwriters made it very stressful

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

4 out of 5 Stars

Since Veterans United is a national lender, there were certain benefits I was unable to utilize. Before making a decision, contact local lenders and compare their offerings to ensure you receive the maximum benefits available. Some lenders may not proactively highlight all available programs, so doing your own research can pay off.

headshot image of Ann Faaborg

Loan Officer: Ann Faaborg

NMLS# 2767879

5 out of 5 Stars

Veterans United was unbelievably helpful throughout the entire process. The website is easy to navigate and the dialogue between the team and I was always a reliable thing I could count on.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

4 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

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